When disaster strikes your home or business in Chicago, IL, you need a team that responds with speed, expertise, and genuine care. That's where we come in. For over two decades, SERVPRO of Downtown Chicago/Gold Coast/Lincoln Park/Lakeview has been the trusted leader in emergency restoration and cleaning services.We are a locally owned and operated business, deeply rooted in the community. Our owners, Grant & Alissa Nitzsche, have built a team of highly trained, IICRC-certified technicians who understand the stress and disruption that water, fire, or mold damage can cause. We don't just see a damaged property; we see your home, your livelihood, and the life you need to get back to.Our mission...
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Our Services
Water Damage Restoration
<p>Water damage doesn't wait for business hours, and neither do we. Whether it's a flooded basement from a storm, a burst pipe, or a leaking appliance, our 24/7 emergency water removal service in Chicago, IL is designed to minimize damage and prevent secondary issues like mold growth.</p><p>Our process begins with an immediate response. Our highly trained technicians arrive with advanced moisture detection equipment to find the full extent of the water intrusion, even...
<p>Water damage doesn't wait for business hours, and neither do we. Whether it's a flooded basement from a storm, a burst pipe, or a leaking appliance, our 24/7 emergency water removal service in Chicago, IL is designed to minimize damage and prevent secondary issues like mold growth.</p><p>Our process begins with an immediate response. Our highly trained technicians arrive with advanced moisture detection equipment to find the full extent of the water intrusion, even behind walls and under floors. We then use powerful extraction units to remove standing water quickly. The critical drying phase follows, where we strategically place industrial-grade air movers and dehumidifiers to draw moisture out of building materials and the air. We monitor the drying progress daily with detailed documentation, providing you and your insurance adjuster with clear proof that your property is dry and restored to its preloss condition.</p><p>We handle both residential and commercial properties, understanding that a water event in your Gold Coast condo or Downtown office building requires a tailored approach. Our team is skilled in content restoration, moving and protecting your belongings, and coordinating the entire restoration process. Choosing us means choosing a local team with the national backing of SERVPRO's proven methods and training, ensuring your property in Chicago, IL is in the best possible hands.</p>
Fire & Smoke Damage Restoration
<p>A fire is one of the most devastating events a property owner can face. The damage isn't just from flames; it's from pervasive smoke, corrosive soot, and the water used by firefighters. Our comprehensive fire damage restoration service in Chicago, IL addresses all these elements to fully restore your home or business.</p><p>We start by securing your property with emergency board-up and roof tarping services to protect it from further damage and secure it from intru...
<p>A fire is one of the most devastating events a property owner can face. The damage isn't just from flames; it's from pervasive smoke, corrosive soot, and the water used by firefighters. Our comprehensive fire damage restoration service in Chicago, IL addresses all these elements to fully restore your home or business.</p><p>We start by securing your property with emergency board-up and roof tarping services to protect it from further damage and secure it from intrusion. Our specialists then conduct a thorough assessment to determine the extent of fire, smoke, and water damage. We remove debris and begin the meticulous process of cleaning every surface. Soot is acidic and can cause permanent etching and odors if not professionally removed. We use specialized techniques and cleaning agents to clean walls, ceilings, fixtures, and contents. For stubborn smoke odors, we employ thermal fogging and hydroxyl or ozone machines to neutralize odor particles at the molecular level.</p><p>We also provide comprehensive pack-out services, carefully transporting salvageable items to our secure, climate-controlled facility for cleaning, deodorization, and storage until your property is ready. For business owners in Chicago's commercial districts, we understand the urgency of restoring operations. Our large-loss specialists and streamlined processes work to get you back in business faster. Trust our local, empathetic team to guide you through this crisis with the care and expertise you deserve.</p>
Mold Remediation
<p>Mold is more than an unsightly nuisance; it's a potential health hazard that can spread rapidly through your Chicago, IL property after any moisture event. Our professional mold remediation service follows strict IICRC guidelines to safely and effectively remove mold and correct the moisture source that caused it.</p><p>Our process is thorough and science-based. It begins with a detailed inspection and mold damage assessment, using technology to detect hidden mold and m...
<p>Mold is more than an unsightly nuisance; it's a potential health hazard that can spread rapidly through your Chicago, IL property after any moisture event. Our professional mold remediation service follows strict IICRC guidelines to safely and effectively remove mold and correct the moisture source that caused it.</p><p>Our process is thorough and science-based. It begins with a detailed inspection and mold damage assessment, using technology to detect hidden mold and moisture. We then contain the affected area using physical barriers and negative air pressure with HEPA filtration to prevent spores from spreading to clean parts of your home or business during the cleanup. Our technicians, wearing proper PPE, remove mold-infested porous materials like drywall and insulation that cannot be saved. All remaining surfaces are cleaned with antifungal and antimicrobial treatments. Throughout, powerful air scrubbers with HEPA filters scrub the air, capturing microscopic mold spores.</p><p>We don't just remove the mold; we help ensure it doesn't return by identifying and fixing the underlying moisture problem, whether it's a leak, condensation, or high humidity. For homeowners in Lincoln Park or Lakeview dealing with attic or basement mold, or for property managers in Downtown high-rises, our approach is the same: safe, effective, and documented remediation. We restore your property's air quality and your peace of mind, making your space healthy and safe again.</p>
Storm Disaster & Board-Up Services
<p>Severe weather in Chicago, IL can leave your property vulnerable. High winds, hail, and heavy rain can cause roof damage, broken windows, and structural compromise, leading to further interior water damage and security risks. Our immediate storm response and emergency board-up services are here to secure your property and start the recovery process.</p><p>When you call, our team responds quickly to perform emergency roof tarping and board-up. Securing windows, doors, and roo...
<p>Severe weather in Chicago, IL can leave your property vulnerable. High winds, hail, and heavy rain can cause roof damage, broken windows, and structural compromise, leading to further interior water damage and security risks. Our immediate storm response and emergency board-up services are here to secure your property and start the recovery process.</p><p>When you call, our team responds quickly to perform emergency roof tarping and board-up. Securing windows, doors, and roof openings is a critical first step to prevent additional water intrusion, theft, or vandalism. Once the property is secure, we assess all storm-related damage, from wind-driven rain to fallen tree impacts. Our water damage restoration expertise is then deployed to dry out affected areas completely, preventing the mold growth that can start within 48 hours.</p><p>We serve both residential neighborhoods and commercial properties across the Chicago area. For homeowners in Bucktown or Old Town, we help you navigate insurance claims while protecting your biggest investment. For business owners, we minimize operational downtime by acting fast. Our construction services team is also on hand to handle the repairs and rebuilding needed after the initial cleanup, providing a seamless transition from emergency mitigation to full restoration. With SERVPRO, you have a single, reliable partner from the first emergency call to the final walk-through.</p>
“Working with Marcus and his crew is fantastic! Cleaning methods and communication was outstanding throughout. These folks really know what they are doing! Highly recommended!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Water damage-related cleanup & repair”
— Family Bugosh
“Recently, there was a broken water pipe in a condo on the ninth floor of our building in Chicago. The resulting water damage was horrendous. ServPro cam immediately.
We cannot begin to tell you how terrific all the men were. They came when they said they would come; they answered all my questions (even my foolish ones as we had never had a flood previously)e. The workers were all just outstanding!! We had de-humidifiers for two weeks The dining room wooden floor was pulled up. Now we learn that the kitchen and hallways floors will have to come up, as well, and possibly more. Through all of this, you men were top-notch! We cannot praise them enough. We felt that you should know how well ServPro is represented.
Sincerely,
Esther and Robert Manewit
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Responsiveness, Punctuality, Quality, Professionalism
Services
Flooring”
— Nate manewith
“I utilized SERVPRO of Wheaton/Glen Ellyn when I had a supply line to my upstairs toilet bust while I was out of town. Water went through two floors of my home down to my basement - extensive damage. Servpro, Kayt Watts, and the owner Grant responded IMMEDIATELY. I called them at 9:30pm Memorial Day weekend & they were at my house within 1 hour. Most importantly, they worked diligently to mitigate all the damage. What was also extremely helpful was their expertise with working through my insurance. Whether it be their damage mitigation team, or their personal items team (who packed out all of our personal items), they were always professional & timely. I can’t thank them enough for their work.”
— Jordan Long
“I am writing this on behalf of my boss, Irene P., who had her air ducts cleaned in her condo in the city. Flavio and team at SERVPRO did an amazing job! Their prices are reasonable, they are knowledgeable and attentive to the project. It took two days for the team to complete the project. They come equipped with the right equipment. Even though the manager, Flavio, was on holiday, he came to the condo anyway to get everything set up and I can't recommend Flavio and the Wheaton location enough for their time and effort! There are a number of SERVPRO franchises but the Wheaton location offers everything be it house or high rise. They were very careful to put down proper protection and then when they were done, the condo was immaculate. Flavio and team, thank you so much for you time and effort in cleaning my air ducts so well!”
— Tiffany Meier
“Autumn Garibay is one of the best people I have ever met. Our condominium complex in Florida experienced catastrophic storm surge after Hurricane Helene. We live on Sand Key, a barrier island on the Gulf of Mexico. During Hurricane Helene, the entire key was flooded under 4+ feet of storm surge water, sewage overflow, heavy rains and devastating hurricane force winds. Our security building, first floor lobby, maintenance room, cleaning supply area, and elevators were destroyed or badly damaged. Our pool, landscaping, fence and grounds were destroyed. Everything was a mess. We were left all alone. During our fourth day of no power, while all the residents were grilling out what was left of our food, Autumn showed up like an angel that fell from the sky who wanted to help us. She immediately did a drone analysis of our damage to give us an estimate. She worked with lightening speed efficiency and she was empathetic to what we had just experienced. She was kind, and professional, well-prepared and efficient. She assembled a team of professionals with extensive experience cleaning up after natural disasters. There is no monetary value on what it means to have someone take care of your property, offering you top notch service and helping you get your life back together after you have been through a true disaster. Autumn worked with our building’s insurance provider and property management team to make sure all 110 units owner’s needs would be met after this disaster. She was there for us when we did not know what to do or where to start our cleanup efforts. If something bad happens to your town; it will be Autumn that shows up first. You know you can trust her to get you the help you need to get your homes and businesses back to the way they were.”
— Lara Sullivan
“I am extremely satisfied with the service Servpro from Wheaton & Glen Ellyn provided. I had major water damage thru out my house, first and 2nd level. The response was prompt and the service was excellent. The crew Ricardo jr. Ricardo and Juan were polite, professional, and courteous, explaining the process and completing the job efficiently. Setting up all the equipment that was needed and making sure it work efficiently. Flavio was particularly informative and insured a smooth operation. I will highly recommend Servpro to friends and family.”
— Marcy Flores
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When disaster strikes your home or business in Chicago, IL, you need a team that responds with speed, expertise, and genuine care. That's where we come in. For over two decades, SERVPRO of Downtown Chicago/Gold Coast/Lincoln Park/Lakeview has been the trusted leader in emergency restoration and cleaning services.We are a locally owned and operated business, deeply rooted in the community. Our owners, Grant & Alissa Nitzsche, have built a team of highly trained, IICRC-certified technicians who understand the stress and disruption that water, fire, or mold damage can cause. We don't just see a damaged property; we see your home, your livelihood, and the life you need to get back to.Our mission is simple: to be faster to any size disaster. Available 24 hours a day, 365 days a year, we arrive with advanced inspection and extraction equipment, a streamlined process, and a commitment to clear communication. We work closely with you and your insurance company to make the recovery process as smooth as possible, with the ultimate goal of making it "Like it never even happened."From a burst pipe in a Lincoln Park brownstone to commercial fire damage in the Loop, our experience across Chicago, IL is unmatched. We are proud to serve our neighbors with integrity, professionalism, and the proven systems of the #1 brand in cleanup and restoration.
