Juan and Alison Zelaya

When water invades your Dallas, TX home or business, time is of the essence. SERVPRO of Park Cities provides 24/7 emergency water removal and flood cleanup services to prevent secondary damage and mold growth. Our process begins with a thorough assessment of the water damage, identifying the source and category of water to determine the correct restoration approach.

Using advanced moisture detection and extraction equipment, our IICRC-certified technicians remove standing water and address hidden moisture in walls, floors, and subfloors. We then implement a strategic drying plan with industrial-grade air movers and dehumidifiers. For homeowners and property managers in Dallas, University Park, and Highland Park, we handle everything from burst pipes and appliance leaks to major storm flooding. We also specialize in challenging situations like sewage backups, which require specific safety protocols and cleaning agents. Our team works closely with your insurance company to streamline the claims process, making recovery as smooth as possible. We don't just dry the area; we clean, sanitize, and restore your property to its pre-loss condition, because we know it's more than a building—it's your home or livelihood.

A fire is devastating, but the aftermath of smoke, soot, and water used for firefighting can be equally destructive. SERVPRO of Park Cities offers comprehensive fire damage restoration for residential and commercial properties across Dallas, TX. Our certified professionals are trained to handle every aspect, from securing your property with board-up and roof tarping services to deep cleaning of contents and structure.

The fire restoration process involves assessing the extent of fire, smoke, and soot damage. We then begin water removal and drying if necessary, followed by the meticulous removal of soot from all surfaces. Using specialized techniques like thermal fogging and ozone treatment, we tackle persistent smoke odors at their source. For businesses in Dallas, minimizing downtime is critical. Our commercial fire damage team works efficiently to clean affected areas, including carpets, upholstery, ductwork, and inventory, helping you reopen quickly. We also provide packout services, transporting salvageable belongings to our secure facility for cleaning and storage until your property is ready. Trust our experienced team to guide you through this difficult time with compassion and expertise, restoring not just your property, but your sense of security.

Mold growth in your Dallas, TX home or office is a serious health and structural concern. SERVPRO of Park Cities provides professional mold remediation services to safely identify, contain, and remove mold infestations. Mold spores are everywhere, but they need moisture to grow. Common causes include hidden leaks, flooding, or high humidity—all frequent issues in our local climate.

Our IICRC-certified mold remediation specialists follow a rigorous process. It starts with a detailed inspection and mold damage assessment, using technology to detect mold and hidden water sources. We then contain the affected area using physical barriers and negative air pressure to prevent spores from spreading during cleanup. Advanced air filtration equipment with HEPA filters captures microscopic mold spores from the air. Our technicians use antifungal and antimicrobial treatments to eliminate mold colonies and help prevent regrowth. In cases of heavy growth, removal of mold-infested porous materials like drywall or insulation may be necessary. We don't just treat the symptom; we identify and fix the underlying moisture problem. For residents and business owners in Dallas, University Park, and Highland Park, our thorough approach ensures your indoor environment is returned to a safe, clean, and "Like it never even happened" state.

Severe weather in Dallas, TX can strike without warning, leaving behind significant damage to roofs, windows, and interiors. SERVPRO of Park Cities is your local partner for comprehensive storm and disaster recovery services. We respond immediately to secure your property and begin the restoration process, helping you navigate the path to recovery after hail, wind, or flood events.

Our first priority is emergency mitigation. This includes professional roof tarping and board-up services to protect your home or business from further exposure to the elements, preventing additional water damage and securing the premises. Our teams are equipped to handle large-scale water extraction from flooding and structural drying. For commercial clients, we understand that business continuity is paramount, and we work around the clock to get your operations back online. The recovery process also involves debris removal, structural repairs, and coordination with insurance providers. As a locally owned franchise with national resources, we have the manpower and equipment to manage both residential claims and large commercial losses. When disaster disrupts your life in the Park Cities area, trust our experienced crew to be there fast, providing clear communication and professional restoration every step of the way.