ServiceMaster DSI - Chicago

Water damage can escalate rapidly, turning a small leak into a major structural issue within hours. In Austin, where heavy rains, frozen pipes, and basement flooding are common, fast action is critical. ServiceMaster DSI - Chicago provides comprehensive water damage restoration for both residential and commercial properties. Our process begins with an immediate emergency response—available 24/7. We extract standing water using powerful pumps and vacuums, then deploy industrial-grade dehumidifiers and air movers to thoroughly dry every affected area. We monitor moisture levels continuously to ensure no hidden pockets remain, preventing mold growth and secondary damage.

Our team is IICRC-certified and trained to handle everything from burst pipes and appliance overflows to floodwater intrusion. We also provide structural repairs, sanitization, and content restoration, including packout services to protect your belongings. For commercial clients, we minimize downtime so you can resume operations quickly. Why choose us? We combine decades of experience with transparent communication and direct insurance navigation. We'll work with your adjuster to document the damage and streamline claims, giving you one less thing to worry about. Whether it's a flooded basement in West Town or a pipe burst in Lake View, we restore your property and your peace of mind.

Fire leaves behind more than just charred surfaces—smoke and soot can penetrate deep into walls, upholstery, and HVAC systems, creating lingering odors and health hazards. ServiceMaster DSI - Chicago specializes in complete fire and smoke damage restoration for homes and businesses throughout Austin. Our emergency response team secures the property with board-up and tarping services to prevent further damage. Then we begin the detailed cleanup process: removing soot from all surfaces using specialized vacuums and chemical sponges, neutralizing smoke odors with thermal fogging and ozone treatment, and extracting water from firefighting efforts.

We handle structural repairs, including drywall replacement, painting, and flooring, as well as content cleaning and restoration. For valuable documents, electronics, and sentimental items, we use non-destructive techniques like ultrasonic cleaning and freeze-drying. Our technicians are trained to recognize the different types of smoke (wet, dry, protein) and apply the appropriate cleaning agents. We also offer reconstruction services, so you don't need to hire multiple contractors. With an average team experience of 15 years and a reputation for empathy and thoroughness, we guide you through the entire recovery process. Let us turn your fire-damaged property into a safe, clean, and comfortable space again.

Mold isn't just unsightly—it can trigger allergies, asthma, and other respiratory issues. In Austin's humid summers and moisture-prone basements, mold growth is a common but serious problem. ServiceMaster DSI - Chicago provides professional mold inspection and remediation to protect your health and property. Our process starts with a thorough inspection, including moisture mapping and air quality testing, to locate all mold colonies and the underlying moisture source. We then contain the affected area using negative air pressure and physical barriers to prevent spores from spreading. Our technicians wear full PPE and use HEPA vacuums, antimicrobial treatments, and specialized cleaning agents to remove mold from surfaces and air.

We don't just kill the mold—we address the moisture problem to prevent recurrence. That might mean repairing leaks, improving ventilation, or installing dehumidifiers. For commercial clients, we offer ongoing monitoring and pre-loss planning. All our work follows EPA and IICRC guidelines, and we provide clear documentation for your records or insurance claims. Whether you've noticed a musty smell, visible growth, or recent water damage, trust our certified team to restore your indoor air quality. We serve homeowners, landlords, and businesses across Austin, ensuring a safe, mold-free environment for everyone.