air conditioning maintenance in Dallas

“Very impressed and extremely happy with the work performed on our furnace as well as every person I've communicated with and our technician! Everyone was personable, knowledgeable and professional. First time to have them come to our house and will continue to contact them on all issues the company handles and recommend them to others. Thank you very much!”

“Josue and the entire Air Force One team did a great job. They are very honest, trustworthy, reliable, and very helpful with their work. I would truly recommend the technician and Air Force One company. Their prices are great and an honorable company. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Ductless heating & A/C services, HVAC duct & vent installation, Heating system installation, Thermostat repair”

“We have been President Club members of Air Force 1 for years now, and I recommend them highly. Twice annual check-ups keep us running smoothly with no surprises. The techs are always prompt, professional and highly knowledgeable. Love this service. Services A/C system maintenance, HVAC system maintenance, Install AC, A/C system repair, Drain cleaning”

“Rick was the technician who serviced my unit today, and he was great! Alerted me to a possible problem with insulation blocking the air flow of the soffits and explained in detail how to change the filters myself so that I could do it monthly. I'm very happy with the service I get with Air Force One.”

“This is a mixed review. On the one hand, ownership of Air Force One was responsive when one of their techs mishandled the AC system in my attic causing a ceiling to flood. I hired Air Force One to perform a deep cleaning and coolant check of my HVAC system in Fall 2021. The tech pointed out there was rust in the old overflow pan, but he did not check for leaks after he removed/reinstalled the original pan. I told him that I would make plans to replace the pan in the winter when it was cooler to work in the attic. The tech thought that was a good idea. Due to the way the tech handled the old drain pan, the pan leaked and flooded the ceiling of the bedroom directly below the unit in the attic. I was beyond angry and, in all honesty, expected a typical "it's not our fault" response from Air Force One. I was happy and impressed when the manager of Air Force One came to my house to inspect the damage and the leaking drain pan early the next morning. He apologized sincerely and promptly sent a repairman who replaced the ceiling and painted. The replacement ceiling seems to have been installed properly, but the paint had numerous spots where it did not properly cover the new ceiling. When I called the manager of Air Force One he came to my house, agreed with my assessment and sent the repairman back to fix the mistakes. Air Force One also replaced the overflow pan that their employee broke. Everyone makes a mistake from time to time so I was very satisfied with the way Air Force One handled the problems that they created. Until last week... My AC stopped working and the system shut down. I contacted Air Force One management via text message and did not receive a reply after waiting a day so I contacted another repairman. What the new repairman found is that Air Force One a) connected the cut-off float in the new drain pan incorrectly so it shut down the entire system (should have shut the AC down and left the fan running), b) they installed sheet metal screws at the rear of the new drain pain at the very bottom of the pan which was already leaking, c) connected the wires from the thermostat incorrectly on the attic AC unit, d) did not install the drain pipe from the rear of the overflow pan that they installed which stopped the water from draining and made it overflow again (thank goodness it did not destroy the ceiling this time - I guess the extreme heat in the attic evaporated the water before it could saturate the ceiling again) and e) reversed the wires on the outside compressor so the exhaust fan was blowing down into the compressor and condenser coil instead of blowing up/out of the unit. There were a couple more mistakes & oversights, but these are the highlights. Air Force One has many happy customers and that's why I called them in the first place. After my experience last week where I had to pay another company to replace the brand new drain pain, properly align the drain pipe so it actually drains and rewire the entire system - inside and out - I will not use Air Force One again. That's a shame because they are nice people. Negative Quality Services Repair HVAC”

“Why did I not find out about this place sooner? Our water heater finally broke down and we ended up having to replace it. After calling around, I decided to give Air Force One Plumbing a try and was completed surprised by how amazing of a job they did. Our plumber was professional and completed the install quickly. Their prices are fair and I plan on calling them first next time!”