When your through-the-wall air conditioner stops working, you need a team you can trust to get your comfort back on track. At High AC Repair NY, we are a family-owned HVAC contractor with deep roots in the Staten Island community. Our experienced mechanics and technicians aren't just skilled; they're dedicated to providing the kind of fast, reliable service that has earned us our reputation.We understand that your PTAC unit is essential for year-round comfort, often operating out of sight and out of mind. That's why our priority is delivering lasting solutions, not quick fixes. Whether you're in a high-rise in Manhattan or a home on Long Island, we treat your property with the care and respe...
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Our Services
PTAC Repair & Emergency Service
<p>Is your PTAC unit not heating in the winter or failing to cool in the summer? A sudden breakdown can disrupt your comfort and peace of mind. At High AC Repair NY, we provide fast, same-day repair services across Staten Island to get your system running smoothly again. Our experienced technicians are specialists in diagnosing and fixing all makes and models of Packaged Terminal Air Conditioners.</p><p>We know that when your AC fails, you need answers. Our process begins with...
<p>Is your PTAC unit not heating in the winter or failing to cool in the summer? A sudden breakdown can disrupt your comfort and peace of mind. At High AC Repair NY, we provide fast, same-day repair services across Staten Island to get your system running smoothly again. Our experienced technicians are specialists in diagnosing and fixing all makes and models of Packaged Terminal Air Conditioners.</p><p>We know that when your AC fails, you need answers. Our process begins with a thorough inspection to identify the root cause—whether it's a faulty compressor, a refrigerant leak, or an electrical issue. We provide you with a clear, upfront repair estimate and discuss all your options. Often, a professional repair is the most cost-effective solution, and we pride ourselves on using quality parts to ensure longevity. For true emergencies, we prioritize your call, aiming to answer and schedule service within two business days because we believe no one should suffer in an uncomfortable home.</p><p>Choosing us means choosing a family-owned business that stands behind its work. We focus on reliable, lasting repairs so your PTAC unit can return to operating quietly and efficiently, just as it should.</p>
PTAC Replacement & New Installation
<p>Upgrading or replacing an old, inefficient PTAC unit is an investment in your comfort and energy savings. High AC Repair NY are your local experts for complete PTAC replacement and new installation services in Staten Island. We specialize in navigating the unique challenges of through-the-wall installations commonly found in apartments, hotels, and offices throughout the region.</p><p>Our service starts with a consultation. Our sales engineers will assess your space, discuss...
<p>Upgrading or replacing an old, inefficient PTAC unit is an investment in your comfort and energy savings. High AC Repair NY are your local experts for complete PTAC replacement and new installation services in Staten Island. We specialize in navigating the unique challenges of through-the-wall installations commonly found in apartments, hotels, and offices throughout the region.</p><p>Our service starts with a consultation. Our sales engineers will assess your space, discuss your priorities—whether it's ultra-quiet operation, maximum energy efficiency, or specific heating needs—and recommend the perfect model. We stock units from leading brands to ensure we have the right solution for you. We are particularly known for being McQuay replacement specialists, helping many customers seamlessly upgrade from their discontinued legacy units to modern, high-performance systems.</p><p>A full installation by our certified technicians includes everything: the sleeve, louvers, optional heating coil, the unit itself, and the enclosure. We handle the entire project with precision and care, ensuring a clean, professional finish that integrates perfectly with your wall. Let us help you make a smart upgrade that will provide reliable comfort for years to come.</p>
Annual AC Maintenance & Tune-Ups
<p>The best way to avoid costly emergency repairs and ensure peak efficiency is with regular, professional maintenance. High AC Repair NY offers comprehensive annual air conditioning maintenance and preseason tune-up services designed specifically for PTAC and central air systems in Staten Island.</p><p>Our certified technicians perform a complete 20+ point inspection during each visit. We clean essential components like coils and filters, check refrigerant levels, lubricate mo...
<p>The best way to avoid costly emergency repairs and ensure peak efficiency is with regular, professional maintenance. High AC Repair NY offers comprehensive annual air conditioning maintenance and preseason tune-up services designed specifically for PTAC and central air systems in Staten Island.</p><p>Our certified technicians perform a complete 20+ point inspection during each visit. We clean essential components like coils and filters, check refrigerant levels, lubricate moving parts, ensure all safety features are operational, and clear out any debris that could hinder performance. This proactive approach allows us to catch small issues—like minor wear or slight refrigerant leaks—before they turn into major, expensive breakdowns in the peak of summer.</p><p>For the ultimate in peace of mind and value, we invite you to join our Comfort Club. Members receive priority scheduling, special discounts on repairs, and regularly scheduled maintenance to keep their system in optimal condition. A small upfront investment in a tune-up each spring can save you significant money on energy bills and extend the lifespan of your AC unit. Protect your comfort and your investment with a maintenance plan from the local experts you trust.</p>
PTAC Preseason Cleaning
<p>After a long season of use, your PTAC unit accumulates dust, dirt, and allergens that can severely impact its performance and your indoor air quality. Our specialized PTAC preseason cleaning service in Staten Island prepares your system for the heavy workload of summer, ensuring it runs efficiently and effectively from the first hot day.</p><p>Our thorough cleaning process goes beyond a simple filter change. We carefully remove the unit to access internal components, deep-cl...
<p>After a long season of use, your PTAC unit accumulates dust, dirt, and allergens that can severely impact its performance and your indoor air quality. Our specialized PTAC preseason cleaning service in Staten Island prepares your system for the heavy workload of summer, ensuring it runs efficiently and effectively from the first hot day.</p><p>Our thorough cleaning process goes beyond a simple filter change. We carefully remove the unit to access internal components, deep-cleaning the evaporator and condenser coils, blower wheel, and drain pan. This removal of built-up grime is crucial; dirty coils force your system to work harder, increasing energy consumption and wear on parts. We also check and clear the condensate drain line to prevent water leakage and potential mold growth.</p><p>This service is ideal for homeowners and property managers who want to maximize their system's efficiency and longevity. A clean PTAC unit cools faster, uses less energy, and provides cleaner, healthier air for you and your family. Schedule your preseason cleaning with High AC Repair NY and start the cooling season with confidence.</p>
“Great company, very thoughtful and thorough with the service of my unit. Can't complain, AC is blasting cold air now 24/7. Edit - this is shady af, don't take any of these reviews seriously.”
— owen adair
“Highly unprofessional, unreliable, and have no sense of respecting the appointment times they make with you.
I scheduled a technician to come in over the weekend, and I requested them to send a Certificate of insurance (COI) way ahead of time. They kept over promising and underdelivering - no COI was sent out. The day of the actual appointment, the technician doesn’t show up. When I called the office they told me they don’t work on weekends so cannot get a COI to me, and asked me to reschedule.”
— Jaewoo Kim
“Do NOT call these people. They charged $160 just to show up to do a “diagnosis” and wouldn’t even go into the basement to check the breaker box, but wanted to charge $1200 to replace the whole unit…HARD PASS on these rip-off artists”
— Cecilia Calabrese
“One of the best places to get stuff repaired! Super friendly and nice easy process! Would definitely reccommend!”
— William Oak
“Our AC died during a heatwave, & one of my friends suggested to call High AC Repair guys, they came same day and had it cooling again in an hour. Technician explained exactly what failed (bad capacitor) and showed me how to maintain it better.
I'm so glad that we called them! Great work.
Price assessment
Reasonable price
Price
$100–200
Services
HVAC system repair, Heating system repair”
— Nicolas Brown
“Two guys come over, turn on my wall AC unit and tell me that the unit has a broken compressor and that either the compressor needs to be replaced or the unit needs to be replaced. No additional attempts to do any diagnostics or repair of the unit. THAT'S IT. I get charged $180 for the house call. The house call lasted less than 10 minutes. So then they tell me that if I purchase a new unit from them, the house call visit would be included in the price of the new unit. The quote for a new wall unit they gave was $1700. Are you kidding me? You can find comparable units for less than $800. This place mugged me for $180.”
— Frank Ruy
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When your through-the-wall air conditioner stops working, you need a team you can trust to get your comfort back on track. At High AC Repair NY, we are a family-owned HVAC contractor with deep roots in the Staten Island community. Our experienced mechanics and technicians aren't just skilled; they're dedicated to providing the kind of fast, reliable service that has earned us our reputation.We understand that your PTAC unit is essential for year-round comfort, often operating out of sight and out of mind. That's why our priority is delivering lasting solutions, not quick fixes. Whether you're in a high-rise in Manhattan or a home on Long Island, we treat your property with the care and respect it deserves. Our knowledgeable staff takes the time to analyze your unique needs, the intricacies of your space, and recommend the perfect solution from our selection of industry-leading brands.Your sustained comfort is our mission. From emergency repairs to annual maintenance plans through our Comfort Club, we stand behind our work with a commitment to quality and customer satisfaction that you can feel confident in.
