For years, High AC Repair NY has been the trusted name for reliable heating and cooling solutions across Long Island. We are a family-owned and operated HVAC contractor built on a foundation of experience, integrity, and a genuine commitment to your comfort.Our team isn't just a group of technicians; we are experienced mechanics who understand the unique demands of New York's climate and architecture, especially when it comes to specialized systems like Packaged Terminal Air Conditioners (PTACs). We know that your comfort doesn't end when we leave your home or business—it continues day in and day out, which is why we focus on quality workmanship that stands the test of time.Your satisfaction...
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Our Services
PTAC Repair & Emergency Service
<p>Is your PTAC unit failing to heat in the winter or cool in the summer? A sudden breakdown can disrupt your comfort and peace of mind. At High AC Repair NY, we provide fast, reliable PTAC repair and emergency service across Long Island to get your system back online quickly.</p><p>PTAC units are complex machines with numerous components—compressors, fans, coils, electrical boards—that can malfunction. Our experienced technicians are specialists in diagnosing these through-the...
<p>Is your PTAC unit failing to heat in the winter or cool in the summer? A sudden breakdown can disrupt your comfort and peace of mind. At High AC Repair NY, we provide fast, reliable PTAC repair and emergency service across Long Island to get your system back online quickly.</p><p>PTAC units are complex machines with numerous components—compressors, fans, coils, electrical boards—that can malfunction. Our experienced technicians are specialists in diagnosing these through-the-wall systems. We'll conduct a thorough inspection to identify the root cause, whether it's a faulty capacitor, a refrigerant leak, a damaged fan motor, or an electrical issue. We provide you with a clear, upfront repair estimate and explain your options. Often, a professional repair is more cost-effective than a full replacement, and we use quality parts to ensure a lasting fix. For sudden failures, our same-day emergency service means you won't be left in the cold or heat for long. Trust our family-owned team for honest advice and skilled repairs that restore your comfort efficiently.</p>
PTAC Installation & Replacement
<p>Upgrading or installing a new PTAC system is a significant investment in your property's comfort and value. High AC Repair NY specializes in professional PTAC installation and replacement services throughout Long Island, ensuring a seamless and efficient upgrade for your home or business.</p><p>We understand that every installation is unique, depending on your wall type, sleeve condition, and specific heating/cooling needs. Our process begins with a detailed assessment...
<p>Upgrading or installing a new PTAC system is a significant investment in your property's comfort and value. High AC Repair NY specializes in professional PTAC installation and replacement services throughout Long Island, ensuring a seamless and efficient upgrade for your home or business.</p><p>We understand that every installation is unique, depending on your wall type, sleeve condition, and specific heating/cooling needs. Our process begins with a detailed assessment by our knowledgeable staff. We stock units from leading brands, allowing us to recommend the perfect model that balances performance, efficiency, noise level, and budget. As specialists in McQuay replacements, we are experts in navigating the discontinuation of legacy models and finding the best-performing modern alternatives. A proper installation involves more than just the unit; it includes ensuring the sleeve, louvers, and seals are correctly fitted to prevent air leaks and maximize efficiency. Our certified technicians handle the entire project with precision, from safe removal of the old unit to testing the new system, guaranteeing optimal operation for years to come.</p>
Annual AC Maintenance & Tune-Ups
<p>The most effective way to prevent costly breakdowns, extend the life of your system, and save on energy bills is with professional annual air conditioning maintenance. High AC Repair NY offers comprehensive AC tune-up and maintenance plans designed for the demanding climate of Long Island.</p><p>Over a year of operation, dust accumulates on coils, moving parts need lubrication, refrigerant levels can shift, and safety controls require testing. Our certified technicians perfo...
<p>The most effective way to prevent costly breakdowns, extend the life of your system, and save on energy bills is with professional annual air conditioning maintenance. High AC Repair NY offers comprehensive AC tune-up and maintenance plans designed for the demanding climate of Long Island.</p><p>Over a year of operation, dust accumulates on coils, moving parts need lubrication, refrigerant levels can shift, and safety controls require testing. Our certified technicians perform a complete, multi-point inspection and service of your PTAC or central AC system. This includes cleaning critical components, checking electrical connections, verifying refrigerant charge, lubricating motors, clearing drain lines, and ensuring all safety features are operational. By catching minor issues early, we prevent them from turning into major, expensive repairs during peak season. We offer customizable maintenance plans through our Comfort Club, providing members with priority service, discounts on repairs, and peace of mind. Investing in preseason maintenance, especially in early spring, ensures your system runs smoothly, keeps your energy costs low, and delivers reliable comfort all summer long.</p>
PTAC Preseason Cleaning & Inspection
<p>Before the summer heat arrives, give your air conditioning system the care it needs with a professional preseason cleaning and inspection from High AC Repair NY. This targeted service prepares your PTAC unit for the heavy workload ahead, ensuring peak efficiency and reliability in Long Island.</p><p>Preseason cleaning focuses on removing a season's worth of dust, dirt, and debris that can severely hamper your unit's performance. We meticulously clean the evaporator...
<p>Before the summer heat arrives, give your air conditioning system the care it needs with a professional preseason cleaning and inspection from High AC Repair NY. This targeted service prepares your PTAC unit for the heavy workload ahead, ensuring peak efficiency and reliability in Long Island.</p><p>Preseason cleaning focuses on removing a season's worth of dust, dirt, and debris that can severely hamper your unit's performance. We meticulously clean the evaporator and condenser coils, which are crucial for heat exchange; when dirty, they force your system to work harder, increasing wear and energy consumption. We also clean the blower wheel and fan, check the condensate drain for clogs that can cause water damage, and inspect the filter system. This thorough cleaning not only improves cooling capacity and reduces noise but also enhances indoor air quality. Combined with a basic operational inspection, our preseason service is a smart, affordable step to avoid the frustration of a malfunctioning AC on the first hot day. Let our technicians ensure your system is in excellent condition, so you and your family can stay cool and comfortable all season.</p>
“Great company, very thoughtful and thorough with the service of my unit. Can't complain, AC is blasting cold air now 24/7. Edit - this is shady af, don't take any of these reviews seriously.”
— owen adair
“great quick and cheap work thank you!!!!”
— amro awad
“Terrible experience. This company seems to have multiple google accounts businesses with a phone number that leads to the same customer service people.
- called to schedule a chemical clean for mold. they told me that b/c my unit was large it would be better to chemical clean than just buy a new one.
- when the men arrived, they looked for 2 seconds in the vent and said I should just buy a new one. I could either pay $150 for this diagnostic or put that money towards a new unit. I opted for the latter.
- scheduled delivery of new unit two days later. they did not arrive in the delivery window nor did they reach out. I called multiple times and was told over and over they were on their way.
- rescheduled for the next day. again, did not arrive during the window and they did not reach out to me. When I contacted them, they informed me they didn't actually have the unit I ordered in stock so were sending a more expensive unit (without consulting me.)
- I asked for a refund. 3 weeks later and I still have not got it. They claim they Zelle'd me back but there is nothing in my account. Customer service is rude and dismissive when I call.
- I have called them 23 times throughout this whole thing and never once got a call from them to address this situation.”
— Lindsey Smith
“Highly unprofessional, unreliable, and have no sense of respecting the appointment times they make with you.
I scheduled a technician to come in over the weekend, and I requested them to send a Certificate of insurance (COI) way ahead of time. They kept over promising and underdelivering - no COI was sent out. The day of the actual appointment, the technician doesn’t show up. When I called the office they told me they don’t work on weekends so cannot get a COI to me, and asked me to reschedule.”
— Jaewoo Kim
“They gave me the best service I could ask for”
— Matthew Mendoza
“Our AC died during a heatwave, & one of my friends suggested to call High AC Repair guys, they came same day and had it cooling again in an hour. Technician explained exactly what failed (bad capacitor) and showed me how to maintain it better.
I'm so glad that we called them! Great work.
Price assessment
Reasonable price
Price
$100–200
Services
HVAC system repair, Heating system repair”
— Nicolas Brown
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For years, High AC Repair NY has been the trusted name for reliable heating and cooling solutions across Long Island. We are a family-owned and operated HVAC contractor built on a foundation of experience, integrity, and a genuine commitment to your comfort.Our team isn't just a group of technicians; we are experienced mechanics who understand the unique demands of New York's climate and architecture, especially when it comes to specialized systems like Packaged Terminal Air Conditioners (PTACs). We know that your comfort doesn't end when we leave your home or business—it continues day in and day out, which is why we focus on quality workmanship that stands the test of time.Your satisfaction is our priority. From the initial consultation to the final test of your system, you'll receive personal attention and honest advice. We don't believe in one-size-fits-all solutions. Instead, our knowledgeable staff takes the time to analyze your space, your needs, and your budget to recommend the perfect equipment and service plan. We stand behind every installation and repair, earning our reputation one satisfied customer at a time. When you choose us, you're choosing a partner dedicated to keeping your environment perfectly comfortable, efficiently and reliably.
