When disaster strikes your home or business in Lewisville, you need more than just a contractor—you need a partner who understands the urgency, the stress, and the importance of getting your life back to normal. That's where 911 Restoration of East Dallas comes in.We are a locally owned and operated team of IICRC-certified professionals, driven by a simple mission: to provide you with a "Fresh Start." We believe that behind every water-damaged wall or fire-scorched room is a family's memories or a business's livelihood. That's why we approach every job with compassion, treating your property as if it were our own.Our promise to you is built on three core values. Compassion means we listen fi...
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Our Services
Water Damage Restoration
<p>When a burst pipe, flooding, or a major leak invades your Lewisville home or business, time is your greatest enemy. Water can warp floors, ruin drywall, and create the perfect environment for mold growth within just 24-48 hours. Our emergency water damage restoration service is designed to stop the damage in its tracks and restore your property to a safe, dry condition.</p><p>Our IICRC-certified technicians arrive within 45 minutes of your call, ready with industrial-grade p...
<p>When a burst pipe, flooding, or a major leak invades your Lewisville home or business, time is your greatest enemy. Water can warp floors, ruin drywall, and create the perfect environment for mold growth within just 24-48 hours. Our emergency water damage restoration service is designed to stop the damage in its tracks and restore your property to a safe, dry condition.</p><p>Our IICRC-certified technicians arrive within 45 minutes of your call, ready with industrial-grade pumps, truck-mounted extraction units, and high-speed air movers. We begin with a thorough assessment to map the moisture levels in your structure. Then, we execute a precise plan: extracting standing water, strategically placing drying equipment, and using specialized dehumidifiers to pull moisture from the air and building materials. We don't just dry the surface; we ensure the hidden moisture behind walls and under floors is completely eliminated to prevent secondary damage and mold.</p><p>We are the best choice for Lewisville residents because we combine speed with science. We provide detailed documentation for your insurance company and work directly with your adjuster to simplify the claims process. Our goal is not just to fix the damage, but to give you back your peace of mind and a truly dry, restored space.</p>
Fire & Smoke Damage Restoration
<p>A fire in your Lewisville property is a traumatic event, and the aftermath can be just as devastating. After the flames are out, you're left with pervasive soot, acidic smoke residues, and lingering odors that penetrate every porous surface. Without professional intervention, these contaminants can cause permanent staining and corrode metals, electronics, and appliances.</p><p>Our comprehensive fire damage restoration process addresses every aspect of the damage. We sta...
<p>A fire in your Lewisville property is a traumatic event, and the aftermath can be just as devastating. After the flames are out, you're left with pervasive soot, acidic smoke residues, and lingering odors that penetrate every porous surface. Without professional intervention, these contaminants can cause permanent staining and corrode metals, electronics, and appliances.</p><p>Our comprehensive fire damage restoration process addresses every aspect of the damage. We start by securing your property and assessing the full scope, from visible charring to hidden smoke penetration. Our team then performs expert soot removal using specialized chemical sponges, HEPA vacuums, and ultrasonic cleaning for contents. To tackle stubborn smoke odors, we employ advanced techniques like thermal fogging and hydroxyl generators, which neutralize odor molecules at the source rather than just masking them.</p><p>Choosing 911 Restoration of East Dallas means choosing a team that handles the complete recovery. We coordinate structural repairs, content cleaning, and deodorization, all while communicating clearly with you and your insurance provider. We understand the emotional toll, and we work diligently to restore not just your property, but your sense of safety and normalcy in Lewisville.</p>
Mold Removal & Remediation
<p>Mold is a silent intruder that often grows unseen in crawl spaces, behind walls, or under floors following water damage. In the humid climate of Lewisville, mold can spread rapidly, posing serious health risks like allergic reactions and respiratory issues, while also eating away at the structural integrity of your property. DIY mold cleaning often just disturbs the spores, making the problem worse.</p><p>Our IICRC-certified mold remediation service follows a strict, proven...
<p>Mold is a silent intruder that often grows unseen in crawl spaces, behind walls, or under floors following water damage. In the humid climate of Lewisville, mold can spread rapidly, posing serious health risks like allergic reactions and respiratory issues, while also eating away at the structural integrity of your property. DIY mold cleaning often just disturbs the spores, making the problem worse.</p><p>Our IICRC-certified mold remediation service follows a strict, proven protocol to ensure complete removal and a healthy environment. We begin with a detailed inspection, often using moisture meters and infrared cameras to find hidden mold colonies. To prevent cross-contamination, we then establish critical containment barriers and use negative air machines with HEPA filtration to capture airborne spores.</p><p>Our technicians in protective gear safely remove all contaminated materials. We then perform a deep cleaning of the remaining structure with EPA-registered antimicrobial agents. The final, crucial step is addressing the source of the moisture to prevent recurrence. We stand out in Lewisville because our process is thorough, documented, and focused on your long-term health and safety. We provide the certification and peace of mind that your property is truly mold-free.</p>
Sewage Backup Cleanup
<p>A sewage backup is one of the most hazardous and distressing emergencies a property owner in Lewisville can face. This Category 3 "black water" contains harmful bacteria, viruses, and parasites that pose severe health risks. Simply mopping it up is not enough; professional-grade disinfection and decontamination are absolutely essential.</p><p>Our emergency sewage cleanup team responds immediately, treating the situation with the seriousness it demands. We start by...
<p>A sewage backup is one of the most hazardous and distressing emergencies a property owner in Lewisville can face. This Category 3 "black water" contains harmful bacteria, viruses, and parasites that pose severe health risks. Simply mopping it up is not enough; professional-grade disinfection and decontamination are absolutely essential.</p><p>Our emergency sewage cleanup team responds immediately, treating the situation with the seriousness it demands. We start by extracting the hazardous wastewater using powerful pumps. Our technicians, equipped with full personal protective equipment (PPE), then remove and dispose of any irreparably contaminated porous materials like carpet, padding, and drywall according to health regulations.</p><p>Next, we perform a multi-stage cleaning and disinfection process. We scrub and treat all affected surfaces with industrial-strength, hospital-grade disinfectants to kill pathogens. We also use specialized ozone or hydroxyl generators to eliminate the powerful, persistent odors associated with sewage. Choosing our Lewisville team ensures the job is done right the first time, restoring a safe, sanitary, and odor-free environment for your family or employees.</p>
Commercial Property Restoration
<p>For business owners in Lewisville, property damage means more than just repairs—it means lost revenue, disrupted operations, and potential damage to your hard-earned reputation. Downtime is your biggest cost. Our commercial restoration services are specifically designed to get your business back up and running with minimal interruption.</p><p>We understand the complexities of commercial properties, from retail spaces and offices to multi-unit apartments and industrial facili...
<p>For business owners in Lewisville, property damage means more than just repairs—it means lost revenue, disrupted operations, and potential damage to your hard-earned reputation. Downtime is your biggest cost. Our commercial restoration services are specifically designed to get your business back up and running with minimal interruption.</p><p>We understand the complexities of commercial properties, from retail spaces and offices to multi-unit apartments and industrial facilities. Our project managers work directly with you to create a customized restoration plan that prioritizes business continuity. We can often work in phases or during off-hours to keep parts of your operation functional. Our services cover all major disasters: large-scale water extraction from sprinkler malfunctions, smoke cleanup after an electrical fire, mold remediation in a warehouse, or sanitization for a healthcare facility.</p><p>What makes us the preferred partner for Lewisville businesses is our scale, speed, and professionalism. We have the resources to handle major losses, the 24/7 availability to respond immediately, and the expertise to provide detailed documentation for complex insurance claims. We protect your assets and your bottom line.</p>
“We just used Juan and his 911 Restoration team to abate a major mold issue we had at a home he just purchased. We did our due diligence and requested estimates from 5 total companies. Not only was 911 able to work with our tight budget but their communication was top notch (something so unique on our history with contractors.) Juan was able and willing to answer every question we had.
Their work was thorough and gave us so much peace of mind.
For those needing mold abatement - this is the right place. Pro tip though, do your due diligence in quoting out inspectors too! Those rates range insanely across providers and they do not all offer the same tests.
Positive
Responsiveness, Punctuality, Professionalism, Value
Services
Flood cleanup, Flood restoration, Mold cleaning, Mold damage restoration, Mold mitigation, Mold remediation, Water damage-related mold removal”
— Rachel Farrow
“I had a wonderful experience with 911 Restoration of East Dallas. We had some water damage due to a leak in our shower pan which led to mold in our interior wall. I called 911 Restoration and Eric, the owner immediately put me at ease. He walked me through the process and immediately dispatched his team to assist. Chris and Ricky were very professional and informative. They explained every aspect of the job and everything was done to perfection. I'm really thankful to the team of 911 Restoration of East Dallas for helping us out. I'll happily refer them to all my friends and family looking to get help with any water damage or mold.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal, Remodeling”
— Jasmant Singh
“I noticed my crawl space was flooded after heavy rain and called 911 Restoration. Eric quickly set up a time next day to get his crew out to check the damage and give me a quote. They came on time and checked out the space. They were very honest and told me not to worry about the standing water. It was rain water and no mold was found. I would 100% recommend 911 restoration if you have any concerns about water damage or mold in your house.”
— Ian Pun
“If you find yourself in a terrible situation where you must contact a restoration company, I assure you Eric from 911 Restoration of East Dallas is the BEST you will find! I am a new home owner and was faced with flooding in my home and prayed I would be able to find someone that would come late Friday evening and Eric came right away. Not only was the service he provided top notch but his customer service skills are something you will not receive with just anyone. He was extremely helpful and did all he could to assist me above and beyond the restoration work. He was always accommodating to my schedule and was very honest and detail oriented in his work. I would highly recommend this company to everyone!”
— Shelby Boggs
“I came home to a flooded house on a Sunday evening due to my washer. I called 911 and they had a crew at my house within about 2 hours; by 530pm that evening. They even apologized for taking so long, explaining they had to go across town to the shop and get one of the trucks. The thing I appreciated the most was once they got there they just told me to relax, they were there now, and they are going to take care of it.
They showed and explained everything they found and did, including what I needed to do or not do and what to expect. They were at the house daily, keeping in communication with me throughout.
Everyone who came over to help from 911 was friendly and helped put my mind at ease. Thank you 911.
While I hope I never need to use them again I know who my first call or recommendation would be.
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
Flood cleanup, Mold mitigation, Water damage-related cleanup & repair”
— Sean McWilliams
“The whole team is very quick to respond. I have been sick from mold and this company and their team have made me feel at ease with our new home. We have no mold problems thanks to 911 Restoration. We had a previous company come do the work and they did it all wrong. I should have contacted Restoration 911 since the beginning. All team members are super patient and helpful. Estevan listened to my concerns and was kind and helpful!
Positive
Responsiveness
Services
Water damage-related cleanup & repair, Water damage-related mold removal”
— Mara Estrada Doster
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When disaster strikes your home or business in Lewisville, you need more than just a contractor—you need a partner who understands the urgency, the stress, and the importance of getting your life back to normal. That's where 911 Restoration of East Dallas comes in.We are a locally owned and operated team of IICRC-certified professionals, driven by a simple mission: to provide you with a "Fresh Start." We believe that behind every water-damaged wall or fire-scorched room is a family's memories or a business's livelihood. That's why we approach every job with compassion, treating your property as if it were our own.Our promise to you is built on three core values. Compassion means we listen first, providing clear communication and support throughout a challenging time. Reliability is our 24/7/365 emergency response and our guaranteed 45-minute arrival time—because emergencies don't wait for business hours. Expertise is delivered through our certified technicians, who use the latest industry equipment and techniques to restore your property thoroughly and efficiently.We proudly serve the entire East Dallas region and surrounding communities. From initial assessment to final walk-through, and even assistance with your insurance claims, we guide you every step of the way. Your peace of mind is our ultimate goal.
