commercial water damage restoration near me

“Andy Vaughn, Micah, Jonathan, and the Restoration 1 Team of West Denver has and continues to do an excellent job of fully identifying our needs and meeting these needs in our Golden Pines Community. Anytime I raise a question, needed …”

“I'm pretty disappointed to have to write this review. I specifically went with Restoration 1 over a larger clean-up company because I wanted to work with a smaller business that would be more personalized, and ended up REALLY regretting doing so. No part of the process with Restoration 1 was smooth, their team openly argued/rushed each other when they were here which was stressful in an already stressful situation. After they removed all of their equipment on a Friday, I got a call on Monday that someone was "on their way to remove the equipment" that was already gone. I called to figure out what was going on and was told that this was fixed in their system and happened because someone was "on vacation", only to receive another call on Wednesday saying the same thing. When I finally got the invoice that they sent directly to my insurance, it had three extra days of drying equipment in the invoice, so obviously this was NOT fixed in their system. Thankfully my insurance did not pay directly, or they would have paid over $1,000 in fraudulent extra fees for work that was not performed, as no one had updated the start and end time of the work in the system like I had been told. This took over TWO WEEKS to get properly fixed and multiple calls and e-mails. It took so long that I got "reminders" from their accounts receivable that my invoice was due and would start accruing late fees. When I called, they had not looked at the notes that my invoice was wrong/needing update. Additionally, every time you call, you will speak to a different person who has no idea who you are and have to repeat everything. Just a total nightmare and giant headache. During this whole process, no one ever apologized for any of this or made any additional effort for my experience to be better. Horrible customer service, I can't believe they're still in business. Go with another company and never hire Restoration 1 for anything. If you do hire them, look over your invoice carefully because clearly no one at their company is doing so.”

“A local plumber who caused some water damage in our home hired Restoration 1 to handle the damage remediation. I was extremely happy with the work done by Restoration 1. Emilio did a great job with our sink/ceiling damage and the end result looks fantastic! Communication with the main office was a challenge for us, but I think this was partially due to the fact that they were hired by our plumber to do the work, and so there was an extra "party" involved, which complicated things. But once we got on the same page, everything was smooth. Services Water damage-related cleanup & repair”

“The team at restoration 1 were great to work with. They were informative, fast and complete. The owners are good people and have a good team. Thank you for being there when I felt lost.”

“5-Star Review for Restoration One I can't thank Restoration One enough for their incredible service after a …”

“The upstairs sink overflowed down through the ceiling, what a mess! Called Anatom Restoration and had instant Responce. They cleaned and completely dried up the mess at a reasonable price. …”