commercial water damage restoration Atlanta

“Atlanta’s Best Restoration delivered exactly what they promised. They restored our home to look and smell normal again. Mel was incredibly helpful and always respectful throughout the process. Definitely a 5-star experience!”

“Absolutely amazing!!!!! My home was destroyed by my washing machine which was on the top level. It was really a lot of work. I had asbestos in my home and they took all of the right steps to make sure me and my family were safe. Even helped me out with dealing with my insurance company. I would give 10 stars if it were possible.”

“I don’t mind leaving a review because these guys were pretty easy to deal with. I had some mold and asbestos testing done, they also did the work to remove the mold and asbestos. Easy to communicate with also.”

“I had a great customer experience with Atlanta's Best Restoration.The whole experience was very professional, the work I had done was top notch and more than reasonable. I will definitely use only their company should I need to ever again, I will also let all my friends and colleagues know about this company. Keep up the good work.”

“I have to be completely honest. We didn't do our part on picking correct insurance policy, however. When I communicated to ABR and spoke to Mel he was extremely helpful and communitive. He spoke to me the entire time up until the work was being complete. No fault to his. But I expressed to him I didn't have a good experience in the past using mitigators because I feel like some of the work is done to ensure we need to replace whatever is touched by water. They are going to tell you it is by code and policy. However, in my case where things went wrong the amount charged to basically dry my flooded rental was ridiculous and most of the work was unnecessary. Most people will not care because their goal is to bill the insurance company for as much as they possibly can. This time it backfired because the insurance didn't cover it and the so called restoration done which was removing anything that was touched by the toilet water that leak was cut and removed. That includes dry wall, carpet etc. Being that I understand this space, we all know that this all would have to be removed anyway once I hire someone to remodel. So now I am was stuck with almost a $10k bill, and damaged house, and no contact to fix, and this bill is for them to basically removed pieces that was touched (by the way some didn't have to be removed). It was my understanding they was going to handle the job from beginning to end but I guess that is only if the insurance company is paying. Once I was sent to the financial person she assumed I couldn't pay for it and basically only wanted to speak about my payment to them. She apologized for it so no foul there but business wise it doesn't feel good being left with this damage and they get their money and run. The reason I am doing a two star is because Mel was pleasant and answered the phone every time. I will say that this service is not necessary in most cases and if you want to get the most from the insurance company then go for it. But if you have a good contractor, I would go with them and have them go through the insurance company. At least you have an option to approve work, be notified of cost etc. I didn't have the luxury of doing so. Was an very expensive mistake on my behalf but we live and we learn. I take accountability for my part, but could never get them to do the same. Hate to be the first one to leave a not so good rating.”

“I recently had the pleasure of working with Atlanta’s Best Restoration, and I can't recommend them highly enough! From start to finish, their professionalism and dedication to quality were evident. The team arrived promptly, assessed the damage thoroughly, and provided a clear, detailed estimate. Throughout the restoration process, they were communicative, keeping me informed at every step. Their workmanship was outstanding, and they took great care to ensure everything was restored to its original condition—or better! The entire crew was courteous and respectful, making a stressful situation much more manageable. If you need restoration services, Atlanta’s Best Restoration is your company. They truly live up to their name!”