When disaster strikes your home or business in Winnetka, you need a partner who responds with speed, clarity, and deep expertise. ServiceMaster Restoration By Simons has been that trusted partner for over four decades. We combine over 40 years of hands-on local experience with the national standards and resources of the ServiceMaster brand, founded right here in Chicago in 1929.Our team, led by IICRC Master Restorers, understands the unique construction and climate challenges of Chicagoland properties. We don't believe in guesswork or overselling. From the moment you call, we focus on explaining your situation in plain language, creating a clear plan of action, and executing that plan to res...
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Our Services
Water Damage Restoration
<p>When water invades your Chicago-area home or business from a burst pipe, basement flood, appliance leak, or severe storm, time is your biggest enemy. Moisture spreads quickly, soaking into drywall, subfloors, and personal belongings, leading to warping, staining, and the potential for mold within just 24-48 hours. Our water damage restoration service is designed for rapid response and complete recovery.</p><p>Our IICRC-certified technicians arrive prepared with industrial-gr...
<p>When water invades your Chicago-area home or business from a burst pipe, basement flood, appliance leak, or severe storm, time is your biggest enemy. Moisture spreads quickly, soaking into drywall, subfloors, and personal belongings, leading to warping, staining, and the potential for mold within just 24-48 hours. Our water damage restoration service is designed for rapid response and complete recovery.</p><p>Our IICRC-certified technicians arrive prepared with industrial-grade extraction and drying equipment. We start by stopping the source of water, then perform a thorough assessment using moisture meters and thermal imaging to map the full extent of the damage—including moisture you can't see behind walls or under flooring. We then implement a strategic drying plan, using air movers, dehumidifiers, and specialized tools to remove moisture efficiently. For homeowners and property managers in Winnetka, we handle everything from content pack-out and cleaning to structural repairs and reconstruction, coordinating directly with your insurance to simplify the process. We don't just dry the surface; we ensure your property is truly dry, safe, and restored.</p>
Fire & Smoke Damage Cleanup
<p>A fire, even a small one, leaves behind a complex combination of damage: soot, corrosive residues, and pervasive odors that can linger indefinitely if not treated properly. In the aftermath, every surface and material in your Winnetka home requires specific cleaning techniques. Our fire and smoke damage restoration service provides comprehensive recovery, from emergency board-up and stabilization to deep cleaning and rebuilding.</p><p>Our process begins with securing the pro...
<p>A fire, even a small one, leaves behind a complex combination of damage: soot, corrosive residues, and pervasive odors that can linger indefinitely if not treated properly. In the aftermath, every surface and material in your Winnetka home requires specific cleaning techniques. Our fire and smoke damage restoration service provides comprehensive recovery, from emergency board-up and stabilization to deep cleaning and rebuilding.</p><p>Our process begins with securing the property and assessing the type of smoke residue (dry, wet, protein, or fuel-oil soot), which dictates our cleaning methods. Our specialized team, including a dedicated Fire Cleaning & Contents Department, carefully inventories, packs out, and cleans salvageable belongings using ultrasonic cleaning, ozone treatment, and thermal fogging for odor elimination. We clean structural surfaces, HVAC systems, and contents with industry-approved techniques to remove soot and neutralize odors at their source. For property owners facing this stressful event, we manage the entire scope—soot removal, odor control, and structural repair—offering a single, reliable point of contact to restore your space to its pre-loss condition.</p>
Mold Remediation
<p>Discovering mold in your North Shore home or commercial building is alarming. Mold indicates a persistent moisture problem and can cause health concerns and structural decay if not addressed correctly. True mold remediation is not just cleaning visible growth; it's about finding the source, containing the spread, and creating an environment where mold cannot return.</p><p>Our IICRC-certified mold remediation specialists start with a detailed inspection to identify all a...
<p>Discovering mold in your North Shore home or commercial building is alarming. Mold indicates a persistent moisture problem and can cause health concerns and structural decay if not addressed correctly. True mold remediation is not just cleaning visible growth; it's about finding the source, containing the spread, and creating an environment where mold cannot return.</p><p>Our IICRC-certified mold remediation specialists start with a detailed inspection to identify all affected areas and the underlying moisture source, whether it's a hidden leak, condensation, or past water damage. We then set up critical containment barriers and use negative air machines with HEPA filtration to prevent spores from spreading to clean areas during the removal process. Our team safely removes and disposes of contaminated porous materials, then meticulously cleans and treats remaining surfaces with EPA-registered antimicrobial agents. For residents and business owners in Winnetka, we provide clear documentation of the process and the final results, and we offer guidance on maintaining proper humidity levels to protect your investment long-term. Our goal is a complete solution, not a temporary fix.</p>
Storm & Disaster Damage
<p>Severe weather in Chicagoland, from wind-driven rain to flooding, can compromise the safety and integrity of your property in an instant. Storm damage often requires immediate action to secure the structure, prevent further damage, and begin the complex recovery process. Our storm and disaster damage restoration service is built for these large-scale, urgent situations.</p><p>We provide 24/7 emergency response to tarp roofs, board up windows, and extract flood water to stabi...
<p>Severe weather in Chicagoland, from wind-driven rain to flooding, can compromise the safety and integrity of your property in an instant. Storm damage often requires immediate action to secure the structure, prevent further damage, and begin the complex recovery process. Our storm and disaster damage restoration service is built for these large-scale, urgent situations.</p><p>We provide 24/7 emergency response to tarp roofs, board up windows, and extract flood water to stabilize your property. Our disaster restoration managers coordinate crews and equipment for efficient water removal, drying, and debris management. For homeowners and commercial property managers across Lake County and the North Shore dealing with insurance claims for storm damage, we serve as your advocate, thoroughly documenting all damage and required repairs to ensure your claim is accurate and complete. We manage the project from initial emergency response through the final stages of reconstruction, handling the complexities so you can focus on getting back to normal.</p>
“We've had a fantastic experience with ServiceMaster! The staff are very reliable, friendly and considerate. We have small children and I had a lot of questions about the safety of the materials they use. Everyone I spoke to, including the …”
— Erica Eckhardt
“We recently had water damage and State Farm suggested Service Master. From the first phone call to the last goodbye they were very courteous and professional. I was happy to work with Lucy & Pete and the rest of the crew. The did very good …”
— Andrew Weisberg (Chicago Criminal Lawyer)
“I called servicemaster by simons for a water damage we had in our home. the basement had an bad odor and some of our contents were really wet. Mark and the crew came out and handled everything really efficiently! thank you”
— Jocy
“Sam and his team at ServiceMaster by Simon were outstanding. We hired ServiceMaster by Simon to remove the smoke smell and clean the ash in our living room after our fireplace filled it with smoke. Sam came out when he said he would and was actually early. He was very thorough in explaining our options and was reassuring everything could be fixed. Sam was very patient with all of our follow up questions regarding the contract and services. When his team came out, they did exactly what they said they would do and were extremely careful not to damage anything. His team was very nice and accommodating. What I’m about to say next is unheard of based on my experience. Sam followed up several times in the weeks after the job was complete. We never had anyone do that before and it was truly appreciated. Sam went out of his way to communicate and make sure we were happy with the outcome.
Working with ServiceMaster by Simon was a breath of fresh air for us as we have never worked with a company that has gone above and beyond like that. I would highly recommend ServiceMaster by Simon to anyone who needs restoration or cleaning needs. The service and customer focused approach sets them way above anyone else and should be the standard for other companies.
Thank you ServiceMaster by Simon and Sam!”
— Dan Scheiderich
“Water damage is one of those things you hope you'll never have to deal with, but when you do, having a great cleanup & restoration service is vital. The folks at Service Master were fantastic. I felt like I was in good hands through the …”
— B P
“I happily found ServiceMaster by Simons after TWO previous unsuccessful tries with other restoration services. After wasting weeks getting quotes with the other two services, only to have them say they did not have available crews to do the …”
— Dr. Sarah Warren
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When disaster strikes your home or business in Winnetka, you need a partner who responds with speed, clarity, and deep expertise. ServiceMaster Restoration By Simons has been that trusted partner for over four decades. We combine over 40 years of hands-on local experience with the national standards and resources of the ServiceMaster brand, founded right here in Chicago in 1929.Our team, led by IICRC Master Restorers, understands the unique construction and climate challenges of Chicagoland properties. We don't believe in guesswork or overselling. From the moment you call, we focus on explaining your situation in plain language, creating a clear plan of action, and executing that plan to restore your property—and your peace of mind.We are more than just a cleanup crew. We are your advocates, guiding you through insurance claims and managing the entire process from emergency mitigation to final reconstruction. Our commitment is to get your property back to normal, efficiently and honestly, because we know you're not just restoring a building—you're restoring your life.
