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★★★★★
Jacob and Brad came to my home to check and give diagnosis to my broke AC. Both Jacob and Brad were on time, professional, and gave an accurate diagnosis of the issues I had with my AC/ Heating system. Jacob even offered further analysis by his team and scheduled me with another appointment later that day since my system is over 20 years old. Both took time to explain to me what was going. They even helped take out really old filters and dispose of them in the garbage so I don’t have to do it. Highly recommend ASI and their services and team.
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★★★★★
To say that I am impressed with the ASI techs is putting it mildly!
It's been a long time since I have been treated to people as efficient, thorough, personable, and honest as the two techs that came out to my mobile home to give me an evaluation of my entire plumbing and sewer system underneath my unit, as well as in- house.
Lest you think this is no big deal, mobile homes have a clearance of about two feet which means the techs have to wiggle underneath the entire unit, on their backs, to check out all the water and sewer plumbing. They take videos and pictures of any problematic areas so that they are plainly identified.
Travis came out first and spent over two hours checking out the water heater, furnace, and all the water and sewer plumber beneath the unit. He then showed my partner and me videos and detailed photos of all the issues he had found both above and beneath the unit. A friendlier and nicer guy has yet to be born! My partner, who is an engineer, and very detailed oriented, said that he was thoroughly impressed with Travis and has rarely seen such a comprehensive report!
Since my water heater needs replacement, and there were other issues identified, I asked to be given a price for the needed work. So, Brad a supervisor, showed up the following day. He crawled under the unit again, to verify the extend of the work, and also rechecked the water heater, and inside plumbing. You simply could not ask for a nicer, more cooperative guy. He even asked if there was anything he could do in the way of moving or lifting something for me. I guess my white hair showed that I was not Wonder Woman material.
Anyway, Folks, if you're looking for honesty, thoroughness, and wonderful people to deal with, you cannot do better than the Folks at ASI! I highly recommend them!!
Izzy Iyer
C
Corona Del Vista Director1
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★★★★★
I have always recieved top notch service from ASI. We get all our Heating, Air and plumbing needs met. The service teams are always helpful and professional. They are also willing to do a few extra things we ask, unrelated to why they came.
The water heater replacement was no exception. The called to get permission to arrive early (which worked out better for us). Installation was within their estimated time and the team helped us move some small furniture after the installation was complete.
Price assessment
Reasonable price
Price
$500–600
Services
Water heater installation
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★★★★★
I highly recommend ASI for emergency services. My hot water heater started leaking water at 8 pm. I called a couple of other emergency plumbers. They never responded or couldn’t show up that night. After I called ASI, the technician, Adrian Soto, made sure the remediation efforts I took were sufficient to stop the water flowing into my house. He arrived at my house within 45 minutes (at 11 pm). He set up a plan for fixing the issue, replacing the water heater, and set up water mediation services for the next morning. ASI and Adrian did an awesome job helping me out.
Price assessment
Not sure
Price
$1,000+
Services
Water heater repair
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★★★★★
Complete one work day replacement 26 yr old HVAC system from gas to Gold Package Daikin heat pump with new ducts & thermostat. Crew Theo, Eduardo, Cody & Jesus all good work & clean up, polite, & thorough, helpful, answer any questions.
Price assessment
Reasonable price
Price
$1,000+
“
★★★★★
I'm impressed with the exceptional service I received from ASI! Yesterday, their team serviced my house furnace and tankless water heater. The technicians were knowledgeable, professional, and went above and beyond to ensure everything was working properly.
Sebastian Piedra, who serviced my furnace, quickly identified and fixed an issue that had been affecting its performance. Meanwhile, Joe Vidales, Alberto Bustos, Dejon Miller, and Andrew Guthrie worked together to diagnose and resolve an issue with my water softener, which had been installed by another company years ago. Their dedication to getting it right, even when it wasn't their original installation, is truly impressive.
What really stood out was their teamwork and commitment to customer satisfaction. They called in their supervisor to analyze the issue and provided me with options to get it fixed. And, they followed up the very next day to rectify the problem that had gone undetected for 5 years!
A huge thank you to Joe, Sebastian, Alberto, Dejon, and Andrew for their expertise, professionalism, and dedication to excellent customer service. I'm so impressed with ASI and would highly recommend them to anyone looking for reliable and trustworthy service technicians.
Price assessment
Reasonable price
Price
$1,000+
Services
Heating system repair, Plumbing pipe repair, Heating system maintenance, Service not listed