Oh No Plumbing & Air Conditioning

The service put on booties over his work boots prior to entering my house. Those small things stand out to me. Caine, the service tech, didn't try to sell me anything. He just made sure I was well informed on water softener/RO systems. My hat's off to him. I would highly recommend this service tech.

We have now used Oh No twice once for AC and once for plumbing! They are super communicative and priced perfectly. They uses texting to communicate and you get notifications of who to expect and when. An absolutely great experience. Highly recommend! Price assessment Great price Price $1–100 Services HVAC system maintenance, Service not listed

I used the get a free quote service on Yelp to find a plumber that can swap out a Moen cartridge in my shower and got a response from Oh No Plumbing. I let them know that I had a replacement cartridge already from Moen and that the set screw on the handle was stripped. They said they could have someone swap out the shower cartridge for $166 so I got scheduled. Day of the appointment they don't show up until after 3pm for a 10am to 2pm arrival window. The plumber Chris goes to work and is unable to take the shower handle off to get to the cartridge because of the stripped screw which he should have already known about. I agree to let him cutoff the handle and install a new handle and trim kit. My wife had to run to Home Depot and pick up a new kit while he was cutting off the handle so he could install it. This ended up being a bad decision causing us to not have water for the whole house until the next day! He has a hard time getting the cartridge out even with the removal tool that was sent by Moen with the replacement cartridge and breaks off the cartridge inside of the removal tool. He ends up having to drill out the cartridge and what should have been a quick simple swap out is now taking about 2 hours. With the handle and cartridge removed he is having a hard time getting the new cartridge in and questions whether it is the correct one or not. Says that Moen has 6 different cartridges and this might not be the right one. No, this is a Moen Posi-Temp shower so it would be the Moen 1222/1222B cartridge which is what Moen had sent out and was same as what was already in there. After trying multiple times unsuccessfully to insert the new cartridge he says that we will need to have the valve replaced and it will cost $1,240! Well we are kinda of screwed at this point because the main water is off and can't be turned back on until the cartridge has been replaced so agree. But because they were late and took so long to get to this point they can no longer get the parts necessary to complete the job until the next morning meaning no water for us for the rest of the night. He says they will cut a whole in the closet to access the valve and then cover with a panel. He says they will put plastic down when he comes back and cover up vent so that dust doesn't go everywhere and will be here first thing in the morning after getting parts from the store they work with. He comes back in the morning and goes to work, doesn't use any plastic tarps like he said. He needs to borrow a pair of scissors to cut out the template for the new kit cause he didn't come prepared with all the tools he needs so I give him the pair of scissors we had in the kitchen. After he leaves I remembered I gave him the scissors and he didn't hand them back before he left. I messaged him after he left if he had them and he said no, that he thought he put them on the shelf on the closet. Checked all over and they are gone. Messaged him again if he was sure, he said he would check and didn't have them. My guess is he took them by mistake when he packed up and didn't want to drive all the way back here to return them. Now my wife is out of her $150 Cutco kitchen shears. The access panel that was supposed to cover the hole in the closet is a joke. You can see from the picture how poor of a job this was. I would definitely not recommend this company. They clearly are inexperienced and do not do quality work. Services Shower repair

Had a wonderful experience with Curtis & Issac today! Very informal & demonstrative with their knowledge/experience which provided clarity & overall assurance! Would highly recommend to anyone & their customer service was spectacular! Spent time learning with them both which is very beneficial to any homeowner!

Just was service by Oh No. Complete inspection of my furnace and AC system. From beginign to end this process was seamless and without hiccups. From speaking to Kasey scheduling the appointment following up with Andrea for an ETA and Matt was completely professional. Explained what he was doing what he was looking for from tightening bolts and screws to perameters for electrical current. Recommend things such as hard start and soft start to help my electric bill and very considerate of me and my families needs with allergies and recommended an air scrubber. I couldnt have asked for a better experience from the professionalism to the knowledge that was shared. I would highly recommend this company to my friends and neighbors. Price assessment Great price Price $100–200 Services HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, Cleaning, A/C system dismantlement, A/C system repair, Thermostat repair, A/C system vent cleaning, A/C filter replacement, Heating system maintenance, HVAC duct & vent cleaning, Service not listed

Oh No Heating and Cooling was fantastic! The technician was extremely knowledgeable and efficient during our home service repair. They quickly diagnosed the issue, explained everything clearly, and had things running smoothly. Professional, reliable, and respectful of our home. Highly recommend! Price assessment Great price Services HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair