Local Business

PTAC unit replacement Manhattan

For over six decades, Figlia & Sons Inc. has been the trusted name for heating and cooling solutions in Manhattan. As a family-owned business since 1960, we've built our reputation not on being the bi...

3+ Services
3.7 Star Rating
100% Satisfaction
Trusted Professional Service
Rating 3.7 / 5 Stars
Availability Fast Response
Specialty Local Business
About PTAC unit replacement Manhattan
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About PTAC unit replacement Manhattan

For over six decades, Figlia & Sons Inc. has been the trusted name for heating and cooling solutions in Manhattan. As a family-owned business since 1960, we've built our reputation not on being the biggest, but on being the most reliable and customer-focused HVAC partner you can find.Our dedicated management team takes immense pride in serving a diverse clientele, from residential condo and co-op owners to top property management firms, real estate developers, healthcare facilities, and prestigious hotels. We understand that when your comfort system fails, you need a solution fast. That's why we maintain a massive inventory of over 4,000 PTAC units across our three strategically located ware...
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Our Services

Professional solutions tailored to your specific needs — delivered with expertise and care.

Upgrading or installing a new heating and cooling system is a significant investment in your property's comfort and value. At Figlia & Sons, we make the process seamless and stress-free. We specialize in the installation of high-efficiency Packaged Terminal Air Conditioners (PTACs), Water Source Heat Pumps, and window units from top manufacturers like Simon-Aire.Our installation service is perfect for residential property owners, condo boards, hotel managers, and commercial facility operators in...

When your air conditioner quits on the hottest day of summer or your heater fails in the depths of winter, you need a responsive and skilled repair team you can count on. Figlia & Sons provides comprehensive HVAC service and repair for all types of systems, whether we installed them or not. Our goal is to restore your comfort as quickly and reliably as possible.This service is essential for any homeowner, property manager, or business owner in Manhattan experiencing issues like inadequate coolin...

Packaged Terminal Air Conditioners (PTACs) are the lifeblood of comfort in many multi-family residences, hotels, and healthcare facilities across Manhattan. As a premier provider and proud distributor of Simon-Aire—the highest quality line of PTAC equipment—Figlia & Sons is your ultimate source for PTAC sales and integrated climate solutions.This service is designed for property developers, facility managers, hoteliers, and co-op/condo boards who require reliable, efficient, and quiet PTAC syste...

Reviews

3.7
★★★★★
out of 5
9 Reviews Based on verified customer feedback
★★★★★
Excellent, excellent, excellent people. Servicemen are always polite and respectful of the household, D'Andre, the Shop Repair manager, always warm and respectful, a pleasure to do business with. Cannot recommend Figlia and Sons enough!
G
Gordon Fang
★☆☆☆☆
Figlia & Sons HVAC – Terrible Service, Beware! I truly wish I had done more research before hiring Figlia & Sons: the D- rating on the Better Business Bureau and low rating on Yelp are accurate. I had a series of HVAC units that needed servicing, and this experience has been nothing short of a nightmare. They will not try to repair your PTAC units, even if the problem is simple or clearly fixable. It's clear that their business model is focused on upselling expensive new units for a brand that they own, instead of providing the service you actually hired them for. Worse still, they charged for services without ever explaining the costs upfront, such as steam cleaning and bringing the units back to your apartment as a “reinstallation fee”. I paid $500 for an "assessment" of three PTAC units, but unfortunately, no real inspection ever took place. Two of the units were removed without even opening the front covers. Instead of actually diagnosing anything on-site, they just took the units back to their shop. The third unit, was quickly dismissed by the technician, who claimed the E9 error “couldn’t be fixed” and told me to avoid running the unit for long periods. When I followed up and asked about possible solutions like adjusting the pitch or cleaning the drain pipe, the technician insisted he had already cleaned the pipe—only for us to later confirm that the unit doesn’t even have a drain pipe. After they returned the two PTAC units to my apartment, I realized that the second unit wasn’t blowing any air at all. When I called the company to report that a unit that was working before now wasn’t, they flat-out refused to send anyone back to look at it. And then the owner called me — not to take responsibility or offer a solution, but to yell at me and blame the issue on my “12 to 14 year old” unit (it's only six years old). This company gaslit me from the beginning — refusing to do thorough inspections, dismissing fixable issues, and pushing me toward buying new units instead. If you value your time, money, and sanity, do not use Figlia & Sons. There are plenty of HVAC professionals out there who are transparent, respectful, and competent. This company is none of those things. Stay away.
J
Jean
★★★★★
I had an issue with my AC in middle of the heat wave while anticipating in-laws visit. All other companies gave me 1-2 weeks appointments, Figlia came the same day, could not repair so they replaced the old unit. No lead time, they had it on available. Thank you for saving my marriage! Always available, reasonable pricing highly recommended
T
Tom RAJIC
★☆☆☆☆
Unbelievably bad customer service. No call, no show for appointment. And they don’t accept checks and charge a “service fee” on credit cards on top of being double the cost of any competitor. Awful approach to business. They’ll shut down soon enough. Take a look at Yelp and the BBB before calling these dregs.
D
Doug Hirn
★★★★★
We have used Figlia for years and they have always given great, professional service. We have 4 separate hvac units in in condo, and we have used Figlia to service or replace all of them. Great team. Services HVAC system maintenance, A/C system repair, Repair HVAC
H
Howard Cash
★★★★★
The annual A/C check up by Figlia was a delight - starting with making the appointment with d'Andre - email/phone - he was courteous, professional, on top of everything; the agreed time of the visit - the were right in the slot. The two gentlemen who did the tune-up obviously professionals, quick, helpful,, knowledgeable, and courteous, friendly, as well. The Figlia folks seem to have what we (all?) appreciate: the personal touch! Thank you, guys! Till next year!
G
Gabrielle Barth

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Address 746 E 9th St, New York, NY 10009, United States

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