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★★★★★
This company was terrific to work with. Vik is wonderfully friendly and knowledgeable in all areas of Heating & A/C and he will respond back in a very timely matter.
Mo and his crew were amazing! They are hard working and VERY polite at all times, making sure to leave no mess behind. Give them a call you won’t be disappointed !
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Install AC, HVAC duct & vent installation, Heating system installation, Install thermostat
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★★★★★
I am blown away by the professionalism and kindness of all the employees I dealt with at Basic Air. Vik was referred to me by a neighbor. He was polite on the phone, referred me to Tanya in the office, who promptly set up a same-day inspection by Moe. They checked everything out and determined all I needed was a new filter.
This alone is no big deal, but they were a second opinion after Cole's Service came out to service our HVAC unit and compressor that they installed in 2018. The told me my inside unit was shot - new filter, damaged coil and damaged motherboard...blah, blah, blah...they also suggested we replace the compressor since is was old and they wouldn't warranty the inside unit running off an old compressor. Bottom line, they wanted to charge me $21K for what turned out to be unnecessary work. They saved me $21K and have earned my business and loyalty for life!
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★★★★★
Basic air is amazing, and the people there are such great people and very friendly. My air conditioner stopped working and they were able to help me from start to finish. Now my home is back to being cool and comfortable again! I highly recommend anyone in need of air conditioning repair or maintenance work.
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★★★★★
Basic Air was anything but! They removed and replaced my HVAC system, updated the in-room registers and added all new ducting. In addition, they fixed a bunch of mistakes my previous installation had made, taking the time to upgrade my electrical panel to properly support the unit, applying sealant to areas that had not previously had it (how did the previous guy miss that?), and even fixing a leak that had developed in my roof from the shoddy work of the earlier install. The crew showed up on time, did the work well, and was very professional. The price was perfect, and the service quality was even better.
Positive
Quality, Professionalism, Value
Services
HVAC duct & vent cleaning, A/C system dismantlement, A/C filter replacement, Install AC, HVAC duct & vent installation, Installation, Heating system repair, Ventilated ceiling installation
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★★★★★
Abraham was referred to us by our neighbor who used him like ten years ago and to this day still remembered all of the team members names and went on and ON and ON about their ethics and quality of work. What she was describing was hard to believe.... until we met Abraham and his son Vic. They are top notch professionals. They show up on time, they provide professional photos of their previous work so we felt so comfortable with what they were describing to us about all of the work needed to be done. Their prices are fair and extremely reasonable for the amount of work involved. They showed up the first day with an army of pros. They masked our house off and were so respectful and quite as we are working from home. What is amazing to me is how each person did their part. We were blown away they showed up right at 8:00am- and by 9:00am they had SO much work done!!! They worked tirelessly until the entire job was done in one day. They went above and so far beyond our expectations I wish I would have known about them years ago. We put off getting an AC installed and replacing our furnace because it was "a lot of work" and we just didn't know anyone who made us feel comfortable enough to drop thousands of dollars and put it in right. Now we are SO excited to tell all of our neighbors about Basic Air. When they finished the entire job in one day... which I was never expecting I would have been fine with a few days... but because of the entire experience and how easy it was and how great of a job they did... I cried. Years of being SO HOT in this house with no AC and BAMMMMM- they had it all finished. Wow. They installed a gorgeous SMART Nest thermostat in our home and Ryan spent as long as needed helping my husband and I figure it out and set it up to our phones. This crew of over 8 guys also left our home SO clean! You would think that many people in and out would be a huge mess- that's what we thought and working from home I was so nervous of all the disruption... NOPE. They put down tarps with rubber backs so they don't move and it kept all of the dirt and mess out of our home. They vacuumed all throughout the job and when they left we were 100% at peace and shocked! Please call Abraham and the same feeling you can share with your family. We will always consider these guys friends and family. We would do anything for them. They have NO competition- trust me we called so many places over the years - do not waste your time. Call Abraham and get the AC installed, fixed, finished whatever is needed he can do it and make it easy. Don't waste any more time! Get the work done right! Be comfortable this summer in your house with a brand new AC or have him fix the one you have! Call them!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Install AC, HVAC duct & vent installation, Heating system installation, Install thermostat, Installation, HVAC duct & vent repair
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★★★★★
Very honest, competent company. Will definitely be calling them with any future service needs or replacement/ ductwork
A
Alison Metherell Valentine