Shepherd ENG Heating, Cooling & Refrigeration

When the temperature drops in NYC, a broken heater isn't just an inconvenience—it's a hazard. Shepherd ENG specializes in rapid, reliable heating repair for all systems: furnaces, boilers, heat pumps, and radiant heating. We also handle tankless water heaters and hot water tanks.Common signs you need us: no heat, strange banging or whistling, pilot light outages, uneven room temperatures, or skyrocketing energy bills. Our NATE-certified technicians diagnose the root cause—never just a band-aid—u...

Summer in NYC demands a reliable air conditioner. Whether your central AC is blowing warm air, your ductless mini-split won't start, or your outdoor condenser is frozen, Shepherd ENG is your 24/7 cooling solution.We repair all makes and models, including package units, heat pumps, and high-efficiency systems. Our process begins with a thorough inspection: checking refrigerant levels, electrical components, compressor health, and airflow. We explain what's wrong and the best fix—no upsells, just...

From walk-in freezers and coolers to Sub-Zero refrigerators, Shepherd ENG keeps your perishables safe. We're one of the few HVAC-R companies in NYC that truly understands commercial refrigeration systems AND household appliances like ovens, ranges, dryers, and freezers.Noticing melted ice cream or a refrigerator that cycles on and off? That's a sign of compressor or thermostat failure. We'll quickly diagnose and repair it, often on the first visit. For businesses, a downed walk-in cooler means l...

Heating and cooling systems fail at the worst times, and we arrive ready to find the real cause rather than patching symptoms. Our NATE-certified technicians work on furnaces, boilers, heat pumps, ductless mini-splits, and package units, using thermal imaging and combustion analysis where they help. Homeowners and commercial properties both rely on us, and we give upfront pricing before any work begins. If your system is making noise, running unevenly, or costing more to run, call us and we will...

A dead air conditioner in the middle of a heat wave does not wait for business hours, so we answer emergency calls around the clock. We handle frozen condensers, failed compressors, electrical faults, and units that simply will not start. For restaurants, offices, and retail spaces, we prioritize urgent calls to limit lost productivity and spoilage. Each visit begins with a full check of refrigerant levels, airflow, and electrical components, and we tell you plainly what is wrong and what the fi...

Commercial coolers and household refrigerators both depend on a healthy compressor, thermostat, and sealed refrigerant circuit. We service walk-in coolers, reach-in units, and residential fridges, including higher-end brands, and we keep common parts on hand for major makes so many repairs finish on the first visit. If you notice warm spots, a unit that cycles constantly, or product that is spoiling, we will diagnose the failure and recommend a repair that lasts. Grocery stores, caterers, and re...

A boiler that bangs, whistles, or stops heating a building needs attention before the cold sets in. We repair gas and oil boilers that serve radiant floors, baseboard, and hot water loops in apartments and homes across the city. Our technicians check combustion, venting, controls, and circulation to find the root cause instead of applying a quick fix. Good venting and airflow keep your air clean and your household safe, so we inspect those as part of every visit. Building managers get priority s...

When a furnace stops producing heat or the pilot keeps going out, the job needs to be done right, and we treat every call that way. We repair furnaces of all makes, including ignition, blower, and gas valve problems, and we test combustion and airflow before we leave. Uneven room temperatures and rising energy bills often point to duct or control issues, which we check as well. We also handle new furnace installation, with load calculations and duct design meant to keep your system efficient for...

We are a full-service HVAC and refrigeration contractor working across the city, handling installation, repair, and routine maintenance for homes and commercial buildings. Our crew is certified and insured, and we size and install new heating and cooling systems with attention to ventilation, since proper airflow matters as much as the equipment itself. Whether you are replacing an aging system or adding capacity for a new space, we start with a careful assessment and give you clear options. Get...

A central air conditioner that blows warm air or runs without cooling the house usually has a problem with refrigerant, the compressor, or the electrical controls. We repair central systems of all makes and models, including high-efficiency units and heat pumps, and we check the outdoor condenser and indoor coil as part of the diagnosis. We explain what we find without pushing unnecessary upgrades, and we only recommend work that the system actually needs. Expect a clear explanation and a practi...

A walk-in freezer that is losing temperature or defrosting unevenly puts an entire stock of food at risk, so we respond quickly to these calls. Our technicians troubleshoot compressors, evaporator fans, defrost controls, and door seals in commercial freezers used by restaurants, grocery stores, and catering businesses. We carry parts for common brands, which often lets us finish the repair on the first visit. Ask us about priority response for your business, and we will walk you through the caus...