Local Business

furnace repair NYC

Welcome to Shepherd ENG Heating, Cooling & Refrigeration, your neighborly HVAC-R experts serving NYC and beyond. Since 2015, we've been on a mission to transform how homes and businesses experience in...

3+ Services
3.7 Star Rating
100% Satisfaction
Trusted Professional Service
Rating 3.7 / 5 Stars
Availability Fast Response
Specialty Local Business
About furnace repair NYC
Certified Professionals Quality Guaranteed

About furnace repair NYC

Welcome to Shepherd ENG Heating, Cooling & Refrigeration, your neighborly HVAC-R experts serving NYC and beyond. Since 2015, we've been on a mission to transform how homes and businesses experience indoor comfort. We’re not just technicians; we’re problem-solvers who treat every call like it’s for our own family.Why do homeowners and commercial managers trust us? Because we combine old-school work ethic with modern diagnostic precision. Whether your walk-in freezer is defrosting or your boiler is banging, we arrive ready, respectful, and relentless until your system is right.Our team is certified, insured, and passionate about ventilation safety—the often-forgotten “V” in HVAC-R. We know tha...
Get In Touch

Our Services

Professional solutions tailored to your specific needs — delivered with expertise and care.

When the temperature drops in NYC, a broken heater isn't just an inconvenience—it's a hazard. Shepherd ENG specializes in rapid, reliable heating repair for all systems: furnaces, boilers, heat pumps, and radiant heating. We also handle tankless water heaters and hot water tanks.Common signs you need us: no heat, strange banging or whistling, pilot light outages, uneven room temperatures, or skyrocketing energy bills. Our NATE-certified technicians diagnose the root cause—never just a band-aid—u...

Summer in NYC demands a reliable air conditioner. Whether your central AC is blowing warm air, your ductless mini-split won't start, or your outdoor condenser is frozen, Shepherd ENG is your 24/7 cooling solution.We repair all makes and models, including package units, heat pumps, and high-efficiency systems. Our process begins with a thorough inspection: checking refrigerant levels, electrical components, compressor health, and airflow. We explain what's wrong and the best fix—no upsells, just...

From walk-in freezers and coolers to Sub-Zero refrigerators, Shepherd ENG keeps your perishables safe. We're one of the few HVAC-R companies in NYC that truly understands commercial refrigeration systems AND household appliances like ovens, ranges, dryers, and freezers.Noticing melted ice cream or a refrigerator that cycles on and off? That's a sign of compressor or thermostat failure. We'll quickly diagnose and repair it, often on the first visit. For businesses, a downed walk-in cooler means l...

Reviews

3.7
★★★★★
out of 5
6 Reviews Based on verified customer feedback
★★★★★
We've been using this company every year for our oil boiler cleaning, and they never disappoint. Our most recent service on June 23 was exceptional, just like every yearly visit. The team is always professional, thorough & dependable. Highly recommend for anyone looking for a reliable boiler maintenance year after year!
J
Jahneil Palmer
★★★★★
Excellent Service! I had a great experience with this company recently. They serviced my air conditioning unit just in time for the warmer weather, and I couldn’t be happier with the results. The technician Keith; he was on time, professional, and got my A/C running perfectly just in time for the season. Super efficient and reliable—highly recommend! Truly appreciated their timely response and solid customer service.👍🏾
J
JO Elaina
★☆☆☆☆
Do not recommend this company, repair guys came, and after 3hrs and damaging my dryer he informs us that it's the motor saying they would return the next day and no call, no show.Reached back out to be told by repair guy that they're "looking for someone more senior in washer repair" left the backing plate of my washer off and took screws with them so not I can't even place it back on and have to hire another repair company to repair not only my washer, but my dryer that they damaged as well. Do not use this company.
J
Jessica Falcon
★☆☆☆☆
Do not recommend them at all, they don’t take responsibility. Plumber came did some work but issue became worse I called them again several times but did never show up. They give 30 days warranty but of no use just in paper. Calling them a waste of time and money. They do not deserve even 1 star.
S
S J
★★★★★
Repaired my hot water heater in the Bronx NY
A
AJ Harrynam
★★★★★
Excellent customer service! 5-star customer service from making the appointment with the receptionist to the completion of work. Technician Chris was brilliant, from start to finish. My mom friend was having an issue with her boiler, Chris came to sort the problem, tried a couple of options and fortunately the 2nd option was correct. Boiler has been running properly now. Absolutely no complain. Would highly recommend.
J
Jynelle Palmer

Leave a Review

Contact Us

Ready to get started? Reach out today and we'll respond promptly.

Let's Talk

Whether you have a question or are ready to book a service, we're here to help. Get in touch via phone, email, or the form.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.