“
★★★★★
Had a clogged bathroom sink. I called a Westside plumber outfit. The plumber looked at the sink, turned it on for a second and saw the slow drain. He said, “Yep, your sewer line is clogged… Nothing else will work… I can do it today for $14,000.”
I called BS on that and sent him away. My next call was to American Drain Works. They had done some work for me a few months ago. They sent Lalo and he was over the same day. He examined the sink, checked the toilet and a nearby sink. Quietly went about unclogging the sink and charged a reasonable fee.
I told him about his competitor’s assessment. He said, some plumbers do the work and some try to sell whatever they can get away with.
Got a plumbing problem? Just go with American Drain Works – not the cheapest, but competent and trustworthy.
I recommend them.
Positive
Responsiveness, Punctuality, Quality, Professionalism
Services
Drain cleaning
“
★★★★★
We needed a plumber to come by and find a gas leak behind a wall. The personable Connie at American Drainworks & Plumbing clearly explained the process … it turns out that Connie is the boss AND a licensed plumber! She got us booked in pronto, and Lalo and Tomas arrived right on time and got to work. Lalo, too, explained clearly what needed to be done — and they fixed the leak with minimal fuss, time, and money. Aside from their professionalism, these guys are SUPER nice people! As we said to Connie: “It was no fun being told by the gas company that we had a leak behind a wall. That’s pretty stressful! But it was worth it, to find you guys for the future.” Wouldn’t call anyone else.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Plumbing leak detection
“
★★★★★
Connie and all her people are professional, honest, and provide the highest quality work. Connie's prices are fair, she knows how to navigate the intricacies of the city permit process if you need that, and she guarantees her work! Her people are kind and respectful of your property, and they really do care about doing things right. I recommend American Drain Works with the highest degree of confidence and trust.
Services
Sewer repair
“
★★★★★
Connie is amazing. I had a plumbing emergency yesterday and even though she couldn't personally help that day due to scheduling, she still spent 30 minutes on the phone with me explaining what was going on, what I should be discussing with my landlord, and providing tips to help me with the situation moving forward. She took time out of her busy day just to empower me with knowledge and I feel so grateful. I will be recommending her to everyone I know!
Positive
Responsiveness, Professionalism
“
★★★★★
We worked with American Drain Works in the past and had a great experience, so naturally we turned to them again when an issue flared up with our garbage disposal. Lucky for us, we were able to get an appointment the same day we called. Lalo arrived promptly, explained what he would be doing & how much it would cost, then got to work!
Connie, Lalo, and the American Drain Works team made the whole process so simple for us. We’d recommend their service to anyone and will definitely be using them in the future
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Garbage disposal repair
“
★★★★★
Connie and her team are fantastic. Tomas and Lalo came out and stuck a camera in my line and showed me what’s going on down there! 🎉 They explained everything they found and gave me clear guidance on what’s next. Very reasonable price, super friendly, woman-owned business.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Sewer repair, Sewer cleaning