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★★★★★
I want to start that I’m ashamed to say that while I highly depend on reviews, I do not normally write them, which will change going forward, in gratitude to all of the helpful reliable reviews out there.
After having scheduled an installation with another contractor (offering 12 yrs warranty / 12 yrs labor which sounded incredible for a HVAC system) for their quoted HVAC plus a UV light by a company marketing themselves as a family owned business and having quoted the system as all of US origin including components, prompting fast parts availability (which I found highly suspect), I dug in to deep research, including personal references, finding that the selling points were untrue and only partly true. The so-called family business has been sold twice to huge investment LLC companies twice and up for sale again. I learned that customers (in other similar situations where original sellers changed ownership) that it became difficult to obtain warranty labor service, regardless of it being sold as “transferable” if business was sold, besides transferable to new homeowner if home is sold.
Since honesty and integrity are non-negotiable for me, I canceled the scheduled installation after having contacted Fontana Brothers (a truly family owned business) who was highly recommended by reliable (happy customers) sources, who’s owner, BTW, besides educating me further on HVAC systems, committed to installing the system in less than 24 hrs, vs. having to wait from 5/18 to 5/22 (in fairness, the originally scheduled contractor did provide a portable AC loaner (actually 2, since the first loaner leaked water and eventually, so did the second), which I was able to use only one of the 90’s+F nights).
I purchased a US manufactured Rheem from Fontana Brothers not much different in price from the original contractor’s price, but with a whole house air purifier besides the *UV light (*sterilize mold spores DNA before growing), their extended 10 yrs labor, to match the manufacturer’s 10 yrs system parts and the personal reassurance commitment from the family owners which means a lot to me, as backed by their business model, FB team and supported by personal referrals from happy long term customers ! 🙏🏽
It is said, as reiterated by the FB owners, that the most important day of your new HVAC is the (proper) installation, as “even the Rolls Royce of systems will fail if not properly installed”, which brings me to the fabulous, focused installers Fredy and Noel, who did an impeccable job in 2 hrs less than the 8 hrs normally quoted, they were on-time, professional, clean (I didn’t find one finger print on walls or surfaces) and not only cleaned up perfectly, but painted the closet surface of the HVAC as the new system’s footprint is more narrow than the original system’s). Muchas gracias, Fredy & Noel!! ♥️
Temp set at 76F for the same cool comfort as I had to set at 74-72F on my old unit.
It’s so refreshing to find old world ethics in service these days, where most companies are just concerned with the sale. I truly appreciate their business model and team! Keep up the great work, Dan, Fontana Brothers family, as well as incredible installers Fredy and Noel!! I am so appreciative and extremely happy with your work! 🌟 Reviews only goes up to 5, so I’m hereby rating FB a 10!! ❄️🥶🎖️🎖️🎖️🎖️🎖️🎖️🎖️🎖️🎖️🎖️
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★★★★★
Thank you Fontana Brothers Heating & Air Conditioning. Anna, Scott and Dan answered all my questions and put me at ease, which helped me choose their company to replace my air conditioning system. They made the choice easy. I can't wait until the install is completed. Thank you for taking the time out.
Adding to my previous comments:
The installation team (Fredy and Shakiel) arrived right on time and were very professional and friendly throughout the process. They were clearly knowledgeable and worked efficiently, completing the job in a timely manner. They even took care to clean up everything before they left, leaving the work area spotless. Since the new system was installed, our home's comfort has improved dramatically, with more consistent temperatures in every room. We are thrilled with the results and the excellent service we received from start to finish. I highly recommend Fontana Brothers Heating & Air Conditioning to anyone in need of HVAC services!
Price assessment
Reasonable price
Price
$1,000+
Services
Heating system installation, Install AC, Thermostat installation, Service not listed
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★★★★★
Price was reasonable and the quote was professional and detailed.
Crew arrive on time and ready to tackle job.
They completed the installation and made sure they kept the entire area cleaned so that the impact to living space was minimal.
Quality of the installation was top caliber and professionally completed. I would not hesitate in recommending them to friends and family.
Price assessment
Great price
Price
$1,000+
Services
HVAC system repair, HVAC duct & vent installation
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★★★★★
Service was exceptional and Tyler was professional and thorough. He conducted a maintenance check on my two systems. Showed photos and explained all the work he did, gave us things to watch for and ways we can keep them in tip top shape. After having dealt with several A/C companies in Tampa over the years, I can honestly say Fontana was the best and one I will be calling back for future needs.
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★★★★★
Fontana Brothers has been taking care of our AC needs for the past 8 years. We had 3 techs come to our house in the last two days and found a hole in one of our copper pipes. They are extremely thorough and go above and beyond. Each tech is highly skilled and we never have to wait more than a day for service. Our part was under warranty and within 4 hours, we had the part, the unit was cleaned, and put back together. I’m super pleased with our service!
