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★★★☆☆
Because they refused the call on Thanksgiving evening and I had to spend the night in the Casino. Don’t gamble, but I did that night to stay awake. As it was 25* outside w/o the windchill factor! (Hotel lobby closes @ 10p. Guess folks only need day lodging in Beatty? They don’t get stuck with a dead EV battery, because some ya-hoo who rented an EV truck, didn’t bother to learn the EV protocol before renting, causing 2, possibly 3 vehicles to require a tow from this location!! No this precious EV Rental Truck driver was FAR too entitled for that! WTAH?!
For those not in the know: Trickle charges 6 or 7kwh home or as in this case, emergency services as a back up should the fast chargers fail. They had. Tesla was up, but I don’t drive one. And my model EV is too old to accept the adapter tech.
The protocol is to know where you’re headed and to calculate the distance to the next fast charging station on your route and to charge ONLY to the range needed, plus 10% to cover poor driving habits, etc..
Not this YAHOO!! He charged that Chevy Truck for 15 1/2 hours!!! And was pissed when I found out I was the one that unplugged him! My driver Justin watched in amusement as I let the guy have it! I’ve no patience for entitled people. He couldn’t care less that the previous night was Thanksgiving and he’d inconvenienced and kept from making it home 2 possibly 3 individuals/families! Horrible little family!
Justin, my driver, was patient and kind and worked with the FAR less competent Emergency staff @ BlueLink and MyHyundai, Hyundai Roadside Assistance! They had NO idea where to have me safely towed, I was in the middle of Death Valley! Beatty, NV to be exact. HOME to EDDIE’s WORLD FAMOUS NUT AND CANDY CO., mfg plant and Store, and the antiquated, and of so full of charming historical memorabilia, the Stage Coach Inn. Again. Just was amazing! He worked with me, too work with Hyundai to get approval, too nice me to the next big town with proper services. Hyundai agreed, and we commenced the 66 mile ride down I-95 toward Spokane, to a town I was not ready for… Goldfield, NV is in the high desert of Death Valley and the sun shines there in a different, ultra-clear way, that feels like God is right there with you. They have a meticulously curated Museum of a visitor center, and 2 ChargePoint fast Chargers and 2 very large Outbuilding restrooms. Justin was ABSOLUTELY right in his suggestion. The restaurant was open, so was the hotel, and a few other little curiosities in the town of 278 residents. I was SO taken by the decrepit old Mining Town bldgs., and the magnificent artwork by local artisans as we entered the town, that my Way of the Samurai, pocket-sized book, fell between the passenger seat and the console. I saw it, meant to get it; but then got sidetracked with using the facilities, getting my car hooked up and taking pictures and video of this little gem of a town, w/o a gas station, nor grocery store.
After tipping Justin, I need him Happy Thanksgiving, a day early. And bid him adieu. Only later, when I reached for my book did I realize what had happened. I tried to reach Justin to get my book back, but he didn’t respond. He’s probably not yet through the thought provoking literary classic. When he is, I hope he shares it with another, who will also benefit from its insights and valuable lessons. As a nation we spins strive to return to the Way of the Samurai… Chivalry must live! Thank you Justin for such insights into Nevada that you gave me. Merry Christmas!
Price assessment
Not sure
Services
Battery service, Special vehicle towing, Long distance hauling
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★★★★★
I had a great experience with my tech Brandon, he called me along the way to let me know where he was as I had to have my car towed between states. Wish I could say I had the same experience with AAA who dispatched the company.
Price assessment
Reasonable price
Services
Car towing
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★★★★★
If I could give them 6 stars I would, got there within an hour of calling them. David was professional and efficient the whole time. Whole process was a genuine breeze and next time I need a tow they’re gonna be the first call I make.
Price assessment
Reasonable price
Services
Battery service, Car towing
