“
★★★★★
I originally left a negative review after my first visit, as the interior of my car wasn’t cleaned properly. While the exterior looked great, I was disappointed with the overall experience at the time.
However, I’m writing this updated review to highlight the professionalism and integrity this company showed in response. After reading my feedback, they reached out promptly, re-cleaned both the interior and exterior of my vehicle free of charge, and even refunded my payment (which they absolutely didn’t have to do.)
That level of customer service is rare. They took full accountability and went above and beyond to make things right. It’s clear they care about their customers and their reputation. Mistakes happen, but what really matters is how a business responds — and in this case, they handled it with complete professionalism.
Thank you again for taking care of the issue and restoring my trust. I’ll definitely be back and will recommend your services to others.
Price assessment
Great price
Services
Auto detailing, Vacuuming, Auto interior vacuuming
“
★☆☆☆☆
I won’t ever be back. Over priced and lack of care and service. I tipped being nice, and get to my car and it’s dirty. Barely vacuumed, center console not touched, dust still on the dash, seats not vacuumed, you can literally see the dirt. The bartender is rude(big light skin lady with glasses). I walk in, I’m standing at the door. I ask do I give this to you. She says yeah $48 ($58 after tip) and I need a physical card. I was planning on having breakfast and a drink while I waited. Nothing was offered. Sitting here watching them I feel like if you don’t have a car they consider luxury they don’t care. I’m in the service industry, and my tip would’ve been more than the $10 (I shouldn’t have given). From the time I pulled in, I knew I should’ve left. Then when I get the manager they “redo” it. The top of my jeep didn’t get touched at all. These are just some the photos after the the went back over it
“
★★★★★
This place speaks for itself. Food 🍱 drinks 🍺 patio, & of course great car detailing. I bring all my vehicles here to pamper them occasionally.
One of the premier hand washes in the state of Georgia. Downtown. 14th Street.
If you’re headed towards the capital, Columbia SC, check out Bright Touch Auto Detailing, Beltline blvd. 25 years strong 💪🏽.
S
Salih Abdur-Rasheed (Blockchains)
“
★☆☆☆☆
I’ve given Auto Spa Bistro several chances before writing this review, but unfortunately, the service has declined each time I’ve gone. The only reason I kept returning was convenience to my home, but after my latest visits, I won’t be back.
They don’t wipe cup holders or dashboards properly, and when you point it out, the response is always the same: “for extra, we can do that.” But wiping down cup holders, dashboards, and windows is basic service anywhere else; it shouldn’t be treated like an upgrade.
This week I brought in both of my vehicles. One had to be redone because the first cleaning was so poor. On top of that, they charged me extra just to vacuum the SUV cargo space, something that had been included before. Even worse, after paying the extra, it still wasn’t cleaned properly.
What used to be a subpar experience has turned into a frustrating one. Charging more while delivering less is unacceptable. Convenience no longer outweighs the lack of quality or customer care. I’ll be taking my business elsewhere
Price assessment
Overpriced
Services
Auto detailing, Vacuuming, Auto interior vacuuming
“
★★☆☆☆
Came here expecting a premium car wash and decent food, but left underwhelmed. The car wash was average at best — for the price, I expected way more attention to detail. Missed spots on the interior and streaks on the windows. The food from the bistro was also disappointing: slow service and nothing special in taste.
The concept of combining a car wash and a bistro is cool, but the execution just isn’t there. Feels overpriced for what you actually get. If you’re looking for value or quality, this probably won’t be your go-to spot.
Price assessment
Reasonable price
Services
Polishing
“
★☆☆☆☆
DO NOT WASTE YOUR TIME OR MONEY HERE!
I came to Auto Spa Bistro for a in-and-out car wash and expected at least basic customer service. Instead, I was told I couldn’t sit inside their lounging area unless I ordered food or drinks — even though I was a paying customer there for the wash. When I refused, they literally handed my keys back and denied me service.
So basically: unless you spend extra money on their overpriced food and drinks, you’re not welcome to sit and wait like a normal customer. That’s not hospitality, that’s a hustle.
Car washes should be about quality and respect, not pushing food sales or treating customers like second-class citizens. If you can’t respect people who are supporting your business, you don’t deserve their money.
Take your car — and your money — ANYWHERE else. There are plenty of car washes in Atlanta that won’t insult you, waste your time, or make you feel unwelcome.
