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best HVAC company in Hampden County

For over 60 years, DEE Service Inc has been the trusted name in home comfort across East Longmeadow. Founded in 1964, our family-owned business has built a reputation on honest work, fair pricing, and...

3+ Services
3.9 Star Rating
100% Satisfaction
Trusted Professional Service
Rating 3.9 / 5 Stars
Availability Fast Response
Specialty Local Business
About best HVAC company in Hampden County
Certified Professionals Quality Guaranteed

About best HVAC company in Hampden County

For over 60 years, DEE Service Inc has been the trusted name in home comfort across East Longmeadow. Founded in 1964, our family-owned business has built a reputation on honest work, fair pricing, and technical excellence. When your heating or cooling system fails, we know you need help fast. That is why our certified technicians arrive ready to solve any issue—from emergency repairs to complete system overhauls.We are proud to be a Lennox Length of Dealership Award recipient, a honor that recognizes our long-term commitment to quality and community. But our real reward is the smile on your face when your home feels comfortable again. Whether you are sweltering through summer or shivering in...
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Our Services

Professional solutions tailored to your specific needs — delivered with expertise and care.

When winter temperatures drop in East Longmeadow, you need a heating system you can count on. DEE Service Inc provides comprehensive heating services for all makes and models, including furnaces, boilers, heat pumps, and radiant systems. Our NATE-certified technicians diagnose and repair issues quickly—often same-day. From a faulty thermostat to a complete system breakdown, we arrive prepared with the right parts and tools to get your home warm again.We also specialize in preventive maintenance....

Summer in Hampden County can bring triple-digit heat, and a broken air conditioner is more than an inconvenience—it is a health risk. DEE Service Inc offers prompt, professional cooling services to keep your home or business comfortable even on the hottest days. Our technicians are experienced with central AC systems, ductless mini-splits, heat pumps, and packaged units. We handle emergency repairs, seasonal tune-ups, and full installations.If your AC is blowing warm air, making strange noises,...

Your home's air quality affects your health, comfort, and even your furniture. DEE Service Inc offers whole-home IAQ solutions that go beyond basic filtration. If anyone in your household suffers from allergies, asthma, or other respiratory issues, improving indoor air can make a dramatic difference. We provide expert installation of electronic air cleaners, UV germicidal lights, whole-home humidifiers and dehumidifiers, and ventilation systems.Many homes in East Longmeadow suffer from excess hu...

Reviews

3.9
★★★★★
out of 5
17 Reviews Based on verified customer feedback
★★★★★
Great technicians super fair price I would recommend this place to anybody. Technician was on site 15 minutes before 830.. Give these guys a shout if you guys need work 100% guaranteed.
C
ChRisMatOs
★☆☆☆☆
Called with questions about converting my central air to a heat pump setup. Sales rep arrived at time specified. Nice gentleman seemed knowledgeable. Promised me a quote. Never received one. Called after 2 weeks requesting quote and a call from the sales rep as I had questions about gov. rebates. Never heard back. Called again a week later with same requests. two weeks later STILL NO RESPONSE !!! If this is how they do business stay away !! Negative Responsiveness
K
Ken Duda
★☆☆☆☆
Short version... Terrible AC company. The job they do is in and out quick... cursory fix with a band-aid. Customer service is poor and service recovery nonexistent. Their manager, Paul, isn’t able to have a difficult conversation without yelling. Use a different company and save yourself the hassle. Full Details below: Called them for service and evaluation of AC unit last year. They looked at the unit and said everything looked ok. Tech was very nice... seemed to know his stuff. Last month we had a leak from the unit. They came out and added refrigerant and a filter and said the leak was fixed...no other problems and it wouldn’t leak anymore. This tech was very nice but definitely not as knowledgeable as last years tech. 3 days later the leak was not fixed. And we had significant ceiling damage. They returned and a different tech said the drip pan was rusty and had many holes in it which had been there for a long time. The first tech didn’t evaluated the drip pan, instead just fixed what might caused the leak into the drip pan. Very unfortunate, had the drip pan been recognized as faulty, with multiple rusty holes they might have more careful about how they fixed the leak ...could have even done what I ended up doing and put a plastic bin to catch any future leak in the drip pan. They didn’t, and AC unit continued running and leaking into the drip pan which in turn leaked through all the rusted holes into the ceiling. Ceiling was ruined and needed to be torn out. Speaking with Paul about it throughout the process was the most disappointing. He is not able to have a difficult conversation without getting defensive and angry and yelling. It’s unfortunate that their customer service lead person is so unprofessional and unable to control his emotions. We called him 3 times to discuss the fallout of all this, and left voicemails and messages and never got a phone call back. We finally called and talked to him when he happened to be in the office. This company didn’t know what they were doing, then instead of being reasonable and have a discussion proceeded to yell at us about why they were right and we were wrong about everything. Not how customer service is done by 5 star companies. Lastly, my parents were having AC problems this week as well ...and I went to help them...and found Dee had wired their thermostat incorrectly! The dampers to their main zone was never opened. The job they do is in and out quick... cursory fix with a band-aid. Customer service is poor and service recovery nonexistent. We have now found that there are much better AC companies in our area that actually care about their work and their customers.
K
Kishi Talati
★★★★★
Always grateful and completely satisfied with the owners/office staff, technicians that always are pleasant, courteous and efficient. Dee Service installed systems in our new home when it was built in 2004 and they continue to service it twice yearly efficiently! Positive Quality Services HVAC system maintenance, Heating system installation, Heating system maintenance
M
Michael P Williams
★★★★★
After dealing with another HVAC company who made false claims stating that a part of the furnace was broken, we had someone from Dee come. Long story short, the other company’s technician would have had to have taken hours to take apart the area of the furnace to take the picture we were shown by the other company. Since then, we have only dealt with Dee. Their staff, technicians, and service are beyond compare. The other reviewer said Dee spent barely any time at their home. I can assure you that has never been the case with us. We have a yearly contract to maintain both our heat and a/c. If you want quality work done for a fair price, use Dee!
K
Kathleen Bousquet
★☆☆☆☆
Very disgusted at your company's service text professionalism. So 5:45 on this Wednesday evening I'm stuck waiting for people to drive by as I am pulling into the top of River Road Apartments to drop a friend off with her kid in the car and the driver decides to yell a****** because I waited for the car to drive by me. I hope then on all conduct themselves this way close to home or in your case I would say your shop. I'm not going to take a chance when I have kids in the car sorry I will be that a****** but for you to say it with the window open and the kid in the car that's not right no reason for you to yell that out the window!!!! You're lucky they were still in the car and I didn't chase you down to the shop!!!!!
T
Ty Kozaczuk

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Address 999 River Rd, Agawam, MA 01001, United States

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